
Client Services Officer/ Reception
Programmed Skilled Workforce
Posted 2 days ago
Programmed Skilled Workforce are currently looking for an enthusiastic candidate to commence with a large sports and recreation facility in Runaway Bay.
This role form part of a well-established team, working with various visitors from children to adults in an enjoyable and educational environment. This role contributes largely to the overall customer experience for visitors and requires friendly and organised individuals.
The facility operates 7 days a week and as such, there are various shifts available to suit all lifestyles for that perfect work-life balance.
The current vacancy is a CSO 004 level and encompasses a range of duties including but not limited to:
Take and respond to incoming venue enquiries via phone and email during and outside of standard business hours
Check venue run sheets and booking information, planning ahead for future days and weeks as required
Provide leadership and mentorship to a small team of casual staff that supports the Venue Services Team
Managing financial payments through the venue’s booking system and executing end of day financial reports
Attend and contribute to pre-event meetings
Lead the venue’s direct client feedback process
General reception duties, greeting and directing visitors and members
Perform hirer inductions for primary event contacts, canteen, gator and other event/client inductions
Perform contractor inductions and assist the Operations team as required to provide access and job details and feedback
Perform end of day administration and facility management procedures
What we are looking for:
Availability to work between Monday and Sunday, on various shifts, on a casual basis
Estimated hours per week are between 10-30
Shifts may be morning, afternoon, evening or weekends – penalties as applicable
Previous experience in a similar role (within sport, recreation, health or fitness industries)
Positive Blue Card (or willingness to obtain prior to start)
Police clearance (or willingness to obtain prior to start)
Current first aid and CPR certificate (or willingness to obtain prior to start)
If you are interested in applying for this role, please click on APPLY and upload an updated resume. If you experience any difficulties uploading your resume, please call Programmed on 1300776472
Please note, only suitable applicants will be contacted
About Programmed Skilled Workforce
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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