Care Support Officer
Mackay Hospital and Health Service
Posted 3 days ago
Role details
The Security Services at the Mackay Base Hospital is seeking applications for Care Support Officers to join their team on a casual basis.
This Expression of Interest collects a variety of information that will help identify potentially suitable applicants for future opportunities.
- If deemed suitable you will be contacted for additional selection processes (interview, reference checks and pre-employment checks) to further assess suitability for appointment.
- If you are placed in the talent pool, you may be offered a position within the relevant time period, however your appointment to a position is not guaranteed.
- By submitting an Expression of Interest, you will not automatically be considered for advertised vacancies. If you wish to be considered for a specific advertised vacancy at Mackay Hospital and Health Service, please submit your application for the relevant vacancy via the Smart Jobs website and follow the process outlined for that vacancy.
How to apply and for mandatory requirements regarding this role, please refer to the attached Role Description.
Your opportunity
As a Care Support Officer, improving the patient's experience is the focus of your daily activities. Activities are designed to support, challenge and enhance the cultural, psychological, social, emotional and physical wellbeing of individuals. You will have the opportunity to interact with patients and assist the clinical team to position and support their patients during treatment and care.
About the Team
The MHHS Security Services comprises of a Security Officer Service, Occupational Violence Prevention Service, Care Support Officer Service and Access Administration Service. These facets of Security Services work supportively of each other, are committed to sustainable service delivery, adherence to the health service's core values and work in unison to achieve a common goal of protecting MHHS's people and assets. Security Services mission is to provide to all personnel, the necessary climate and mechanisms that will enable staff, patients and visitors at MHHS Facilities to go about their daily activities without fear or intimidation by preventing crime and disruption and protecting persons and property.
About our Hospital and Health Service
Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.
Some of our great benefits on offer
- Competitive wages, salary packaging and leave entitlements
- Flexible working arrangements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
About Mackay Hospital and Health Service
Queensland Health is the state's largest healthcare provider. We are committed to ensuring all Queenslanders have access to a range of public healthcare services aimed at achieving good health and well-being.
Through a network of 16 Hospital and Health Services, as well as the Mater Hospitals, Queensland Health delivers a range of integrated services including hospital inpatient, outpatient and emergency services, community and mental health services, aged care services and public health and health promotion programs.
What do we do?
Every day in Queensland Health:
• $29.980 million is spent on public health services
• 603 women are screened for breast cancer
• 1,309 people receive residential care in 20 aged care facilities
• 120 babies are born in acute public hospitals
• 760 callers are given clinical advice by qualified nurses through 13HEALTH
• 70 health services provide clinical consultations using state-wide videoconference technology.
• 6400 patient meals are served every day in Brisbane’s public hospitals alone.
• And much more!
In addition, $7 billion is being spent to build and expand our hospitals and health services for communities across the State, creating 40,000 construction jobs.
For a full list of our services, please visit http://www.health.qld.gov.au/about_qhealth/default.asp
Queensland Health also works with the Australian Department of Health and Ageing (DOHA) to deliver quality health services to Queenslanders. DOHA's responsibilities cover general practitioners, Medicare, immunisation, aged care, implementation of the National Health and Hospitals Network, private health insurance, pharmaceutical benefits scheme (PBS), mental health, after hours GP helpline, and a range of other initiatives. More information on what DOHA does can be found here: http://www.health.gov.au/internet/main/publishing.nsf/Content/health-overview.htm
To provide better patient outcomes, Queensland Health links with a number of organisations, community groups, and General Practitioners. Queensland Health is committed to providing a range of services aimed at achieving good health and well-being for all Queenslanders. The Health Services Information Agency’s (HSIA) role is focused on delivering and sustaining critical information services and innovative technology solutions to support delivery of healthcare services for Queenslanders. The Agency is currently transitioning to become a commercialised business unit within the Department of Health. The core behaviours of our team are based on collaboration, innovation and customer focus. Queensland Health’s Health Services Information Agency is one of the largest Information Communication Technology (ICT) operations in the state. In particular, we deliver: - Reliable access to Queensland Health's major information systems through a wide variety of desktop computers, laptops, personal computing devices and telephones. - Leadership and guidance in identifying and resolving the information and technology implications of changes in healthcare. - Innovation and ICT solutions and programs such as eHealth. - Leadership in the development and implementation of information management and ICT strategies, policies and standards. - Facilitation of governance to ensure the greatest health care value is obtained from investments that leverage information and ICT.
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