At Mylestones, we empower thousands of individuals with disabilities to unlock their potential and find fulfilling employment. For over two decades we have been at the heart of CPL, a community driven organisation dedicated to Choice, Passion, and Life. We've helped thousands of individuals with disabilities unlock their potential and find fulfilling careers.

In this role as a Client Coordinator, you’ll oversee a caseload of program participants in Rockhampton and collaborate with a team of employment services staff to assist our client’s journey from intake to employment. You’ll work within a structured team, including marketers, support officers and caseload contract officers, to deliver a life-changing outcome for the client.

Responsibilities include:

• Develop and implement effective action plans to create meaningful pathways towards stable job opportunities for people living with a disability.
• Inspire, coach, and support individuals with disabilities to reach their employment goals.
• Cultivate strong partnerships with local businesses, community organisations and industry partners to provide not only staffing solutions but foster long term relationships.
• Work independently while also being an integral part of our supportive team to develop, document, and implement high quality marketing and capacity building strategies, utilising action plans, to gain an understanding of job requirements through task analysis.
• Working with your team, you’ll plan appropriate employment supports for participants and seek feedback to ensure supports are in line with participants individual needs.
• You will ensure up to date and accurate files and records are maintained, complete all relevant documentation as required and ensure confidentiality of information, in line with CPL, contractual and legislative guidelines.

Why would I choose Mylestones?

When you join our team, you can benefit from the following:

• Tax-Free Savings: Increase your take-home pay by packaging up to $15,900 of your annual salary tax-free, including vehicle sacrifice options.
• Leave Loading: Receive 17.5% leave loading when you take annual leave.
• Entertainment Expenses: Use up to $2,650 of your pre-tax income for entertainment expenses, such as meals and holiday accommodation.
• Grow Your Career, Your Way: We're committed to your professional development. Share your ideas, challenge the status quo, and collaborate with our team. Together, we'll create a dynamic and inspiring work environment where your contributions are valued.
• Take Care of Yourself and Your Community: We understand the importance of well-being. That's why we offer generous leave benefits, including annual leave, personal leave, compassionate leave, and comprehensive paid parental leave. Take the time you need to recharge and give back to your community.
• Employee Assistance Program: Access to free and confidential counselling services for you and your family members.
• Embrace Diversity, Celebrate Uniqueness: We believe in creating an inclusive workplace where everyone feels valued and respected. Regardless of your background or perspective, you're welcome here. Be yourself, and let's build a brighter future together.

What would I need to be considered?

• A Passion for Making a Difference: A genuine commitment to supporting individuals with disabilities and helping them achieve their career goals.
• Empathy and Understanding: A compassionate and empathetic approach to working with clients and their unique needs.
• Adaptability: The ability to thrive in dynamic environments and work effectively with various stakeholders.
• Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with clients, employers, and colleagues.
• Organisational Skills: Strong organizational and time management abilities to manage multiple tasks and prioritize effectively.

You will require a valid C class driving license. You will also need a Blue card and NDIS Worker Screening Clearance to start (we can help).

If you are a dedicated and compassionate individual who is eager to make a meaningful difference, we encourage you to apply. Join our team and be part of a supportive and inclusive work environment.

To apply, please submit your CV and a cover letter. For a confidential discussion, please contact Recruitment at [email protected], quoting Ref No. 1236210.

CPL is committed to providing a workplace that fosters a culture of respect, understanding and inclusion.

• Client Coordinator - PD