Role:
Be the first point of contact for Customer's providing professional and friendly service throughout their vehicle servicing experience.

Hours: 8am - 5.30 Pm

Responsibilities:

Manage bookings and service inquiries

Communicate service details and timelines

Support admin and coordination tasks

Manage and update service booking schedules

Maintain accurate customer and service records

Handle invoicing, payments, and billing processes

Assist with email correspondence and follow-ups

Support the team with general administrative tasks to ensure smooth daily operations

Ensure all paperwork and records are accurate, organized, and up-to-date

Ideal Candidate:

Experienced in customer service, preferably in the automotive industry

Friendly, approachable, and able to build rapport with customers

Excellent communication skills, both in person and over the phone

Organised with strong attention to detail

Positive attitude and a proactive, can-do mindset

Skilled in using computers and managing multiple tasks efficiently

Able to stay calm and professional in a fast-paced environment

Previous experience with administrative tasks is a plus