Medical Receptionist – Full Time

Are you ready to make a significant impact on the lives of individuals and couples seeking the gift of parenthood? Oasis Fertility Centre is thrilled to announce an exciting opportunity for a caring and compassionate Full - time Medical Receptionist to join our dedicated team. If you have a background in medical administration, a passion for assisting patients, able to multi-task, exceptional organisational skills and a great sense of humour, we invite you to apply and be a part of our journey.

About Us:

Oasis Fertility Centre is set to revolutionise fertility treatment here in Western Australia. A place where advanced technology meets affordability and personalised care, we are dedicated to helping individuals and couples achieve their dream of parenthood. Situated on the South Perth Foreshore our state-of-the-art facility offers a comprehensive range of fertility treatments and personalised care, supported by a team of experienced medical professionals and compassionate staff. We also have two satellite clinics: one north of the river in Warwick and one south of the river in Rockingham.

Responsibilities:

As a valued member of our administrative team, you will play a crucial role in ensuring the smooth operation of our fertility clinic. Your responsibilities will include:

Answering Phone calls: Provide exceptional customer service by promptly and courteously answering patient enquiries and direct calls to the appropriate personal.

Appointment scheduling: efficiently manage appointment scheduling, ensure appropriate paperwork complete and ensure optimal utilization of clinic resources.

Medicare Billings: Accurately process Medicare billings and ensure compliance with relevant regulations and guidelines. Process Private patients.

Website Enquiry Responses: Respond to online enquiries with professionalism, empathy, and accuracy to provide essential information to potential patients.

Patient Assistance: Assist patients with their queries, provide guidance on administrative matters, and offer a reassuring presence throughout their journey.

Collaborative Teamwork: Work harmoniously with fellow administrative staff, nursing staff, lab staff and medical professionals to uphold our clinic's standards of excellence.

Requirements:

We are seeking candidates who possess:

Previous medical administrative experience is preferred.

Minimum of 2 years' experience in medical reception, preferably in a specialist clinic setting

Exceptional professionalism and caring, compassionate demeanour.

Strong organisational skills and excellent time management.

Effective communication skills, both written and verbal.

Ability to work collaboratively in a team-oriented environment.

Proficiency in using standard office software and electronic medical records systems.

A passion for our mission of making fertility treatments accessible for all.

Must have valid Australian work rights

Why Join us:

Make a Difference: At Oasis' we believe everyone deserves the right to start a family. Assist individuals and couples in their path to parenthood.

Collaborative Environment: Work alongside experienced medical professionals and dedicated staff who are big-hearted individuals who share your passion for patient care.

State-of-the-Art Facility: Utilise cutting-edge technology and resources to provide the best care possible. Our Centre overlooks the breath-taking swan river providing a tranquil work environment with your wellbeing in mind.

Competitive Compensation: Enjoy a competitive salary and benefits package (paid parental leave, IVF leave).

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. This is a full-time position.

Email: apply@oasisfertilitycentre.com.au

Oasis Fertility Centre is an equal opportunity employer and welcomes applicants from all backgrounds to apply.