Provide critical support in operational governance, compliance tracking, and continuous improvement across business systems. This role ensures RIC Solutions meets its regulatory obligations, maintains internal ISO standards, and provides a consistent and auditable framework for onboarding, asset management, staff training, and policy adherence.

Key Responsibilities:

Compliance & Governance

• Oversee onboarding and offboarding processes for all staff, including document collection, inductions, and access control

• Maintain and update staff training and competency registers

• Monitor insurance, certifications, and training expiry dates for staff and subcontractors

• Ensure all field staff equipment is registered, tracked, and calibrated in accordance with internal standards

• Support and maintain the client compliance frameworks (including onboarding checklists and audit documentation)

ISO Internal Auditing & Policy Management

• Coordinate and document internal audits for ISO 9001, 14001, and 45001

• Ensure that Standard Operating Procedures (SOPs), company policies, and templates are regularly reviewed and updated

• Track non-conformances and corrective actions in support of continuous improvement

Operational Support

• Maintain and monitor the company’s asset register (e.g., IT equipment, field tools, vehicles)

• Assist in managing consumables, equipment stock, and supplier compliance records

• Provide backup support for the invoicing team during high-volume periods or leave coverage

• Support management with ad-hoc operational or administrative tasks

Key Skills and Attributes:

• High attention to detail and strong organisational skills

• Experience with compliance tracking, policy management, or ISO auditing preferred

• Proficiency in Microsoft Excel, document management systems, and compliance software

• Ability to work cross-functionally and independently

• Strong written communication and documentation abilities