We are seeking a reliable and professional Office & Reception Coordinator to join our fire protection company. This role serves as the first point of contact for clients and plays a key part in supporting our operations team.

Key Responsibilities:

Manage reception duties, including answering incoming calls and greeting clients and visitors.

Assist with scheduling and coordinating technician site visits.

Liaise between clients, technicians, and internal staff to ensure smooth communication and workflow.

Maintain office organisation and support administrative tasks as required.

Handle general enquiries and direct them to appropriate team members.

Provide support to other departments for job planning and client follow-ups.

Ideal Candidate:

Strong communication and customer service skills.

Highly organised with the ability to multitask.

Confident liaising with technicians and external stakeholders.

Prior experience in fire services, trades, or facilities management is a plus (but not essential).