We are currently recruiting on behalf of a fast-growing and highly regarded removals and storage business that operates across NSW, VIC, and QLD. This organisation prides itself on delivering exceptional customer service and seamless logistics solutions - and they're now looking for an experienced Operations Manager to lead from the front and drive day-to-day performance.

About the Role:

This is a hands-on leadership role that requires someone with strong operational oversight, excellent people management skills, and the ability to thrive in a high-volume, fast-paced environment. You'll be responsible for coordinating fleet and crew logistics, managing schedules, and ensuring every job is completed safely, on time, and to the highest standard.

Key Responsibilities:

Oversee daily operations across the removals and storage division

Coordinate crews, vehicles, bookings, and storage allocations

Manage scheduling across multiple states (NSW, VIC, QLD)

Negotiate contractor rates and maintain strong supplier relationships

Resolve operational issues swiftly - from last-minute changes to client concerns

Lead, coach, and develop operational teams to achieve KPIs and deliver exceptional service

Collaborate closely with sales, customer service, and warehouse departments

Ensure a high standard of compliance, safety, and fleet presentation

About You:

Proven experience in an operational management role within transport, removals, logistics, or warehousing

Strong leadership qualities - able to inspire and manage both in-house staff and contractors

High level of organisational and problem-solving skills, with a calm and proactive approach

Excellent communication skills and a strong customer service mindset

Able to make confident, data-driven decisions in a time-sensitive environment

Comfortable working on-site and leading by example

Requirements:

Full working rights in Australia

Current Police Check or willingness to obtain one

This is an excellent opportunity for a driven operations leader to join a high-performing business with a great reputation and national footprint.

To apply, please submit your resume or contact Ashley Simkins on 0432 696 268 for a confidential discussion.