About the Company

As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au

Culture

Our employees enjoy working with MSS because we:

• Have a high people and culture focus;
• Offer extensive development and progression opportunities;
• Provide stability and certainty in a role;
• Work collaboratively together and are high achievement focused;
• And because we know how to have fun whilst getting the job done.

• 120,000 annual salary plus super and company vehicle
• Join one of Australia's largest security companies and an employer of choice
• Security Contract Manager at a prestigious University campus

At MSS Security, we are dedicated to fostering a safe and secure environment for our client. Our team is seeking a skilled Security Contract Manager to manage delivery of Security Services across La Trobe University Campuses in Victoria

About the role
We are hiring a Site-Based Contract Manager, predominantly based in Bundoora, for a full-time, permanent position (45 hours per week, 7:30 AM - 4:30 PM). This role involves leading a team of 50-60 security officers and supervisors to ensure they deliver a quality service to meet client expectations across 5 campuses. in addition to a generous salary package, a fully funded company car (for work and personal use) and a mobile phone will be provided. The ideal candidate will have strong communication skills and a solid background in contract management within the security sector. Ideally, they will also have experience of working within education or other government sites.

Key duties and responsibilities:

First line management of Supervisors on all campuses

Second line management of security officers on all campuses

Driving KPI performance

Customer liaison management

Contractual compliance

Quality of Service delivery

Production of monthly and quarterly contract reports

Invoice review and approval

Management oversight of recruitment

Production, review and revision of SOP's

Compliance audits

Production of monthly and quarterly reports

Date review for invoicing purposes

Stakeholder liaison

Management and response to customer complaints

Management of staff performance and attendance

Planning and execution of security contingency exercises

Development of continuous improvement strategies

Skills & experience

Strong leadership skills

Past experience in an educational or other government setting is desired.

Proven experience in team management and operational security

Sound understanding of contractual environment.

Victorian Security licence.

Cert II or higher in security operations

Working with children's check (or willing to obtain)

Valid Victorian drivers licence

First Aid & CPR (or willing to obtain)

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.