About Us

We are a boutique moving services business offering premium, end-to-end relocation solutions—including packing and unpacking, home organisation, decluttering, and seamless move management. We pride ourselves on delivering highly personalised, stress-free transitions with a strong focus on quality, care, and attention to detail.

The Role

We’re seeking a proactive and organised Growth & Operations Coordinator to join our team on a permanent part-time basis. This role is ideal for someone who enjoys variety, has excellent communication skills, and thrives in a fast-paced, people-focused environment.

You’ll play a key role in driving the business forward—managing client enquiries, coordinating day-to-day operations, and actively contributing to growth through lead generation, relationship-building, and marketing initiatives.

Key Responsibilities

Respond to booking enquiries and conduct timely client follow-ups

Prepare and send service quotes tailored to client requirements

Schedule and coordinate staff, ensuring the right team is assigned to each job

Identify and pursue new business opportunities and referral partnerships

Support the director with operational planning and workflow optimisation

Conduct marketing efforts, including social media, and local outreach

Build and maintain strong client relationships to drive retention and referrals

Maintain accurate records, calendars, and documentation using internal systems

About You

Experience in business development, operations, customer service, or administration (relocation/real estate services a bonus)

Highly organised with strong time management and coordination skills

Strong interpersonal and communication abilities, with a professional and confident manner

Tech-savvy—comfortable with CRMs, digital tools, and scheduling platforms

A self-starter with initiative and a growth mindset

Able to manage multiple priorities with accuracy and attention to detail

Positive, adaptable team player who enjoys variety and problem-solving

Why Join Us?

Flexible, part-time hours (15 hours per week) with potential for growth

Key role with real impact on the business’s growth and success

Supportive, down-to-earth team culture

Office-based in St Leonards, close to transport

A varied and rewarding role in a purpose-driven business