Logo for Customer Experience Coordinator

Customer Experience Coordinator

AHB Australia
Bendigo, VIC
A$60,000-$75,000 p/a + SUPER
Construction → Contracts Management
Full-time
On-site

Posted 21 days ago


Sherridon Homes is one of the fastest growing and successful housing companies in Australia. With a healthy pipeline of more than 2,500 homes, we continue to grow and are currently seeking another Customer Experience Coordinator to join our supportive and dynamic team in Bendigo.

This role will play a crucial role taking care of our customers from Sales Accept all the way through till handing over the keys to their new home.

The Role

  • You will deliver an exceptional journey to our customers building a home experience.
  • Working within a tight knit and supportive team
  • Ability to establish strong networks with internal and external stakeholders
  • Utilizing technology, internal systems, industry knowledge and AHB Group software to deliver a seamless customer experience
  • Maintaining accurate data entry in line with the Customer Journey and AHB Group policy and procedure
  • Supporting the Construction team to achieve a higher standard for our customers.

About You

  • You have a high emphasis on Customer Service
  • A caring/empathetic nature when dealing with clients and colleagues
  • Well developed communication skills
  • High level of personal presentation
  • Driven with a “Can Do” attitude
  • Strong attention to detail
  • Enjoy the excitement of being a part of a rapidly expanding business

Qualifications and Experience

  • Qualifications in building industry highly regarded
  • Highly developed computer literacy skills
  • Able to prioritize and handle a large work-load
  • A strong work ethic and the ability to multi-task
  • Strong written & verbal communication skills, including a professional phone manner

Whats on offer

  • A passionate and fun team
  • Training, development and mentoring
  • Opportunities to grow within the organisation
  • Above market salary
  • Lollies, coffees, lunches, extravagant company events
  • Diversity, inclusion and a bunch of fun people doing fun things
  • Onsite Parking

Next Steps…..

If it sounds like you, we would recommend you make an application today to get the ball rolling. We look forward to your application.

Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person.

To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves.


About AHB Australia

Derrimut, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

Looking for More Opportunities?

Explore more jobs with upfront salary details that respect your worth.

Customer Service Coordinator - Pre Site

Kennedy Reid

Logo for Customer Service Coordinator - Pre Site
Melbourne, VIC
A$65,000-$75,000 p/a
Full-time
On-site

Customer Experience Coordinator

Splend

Logo for Customer Experience Coordinator
South Melbourne, VIC
A$60,000-$65,000 p/a
Full-time
On-site

Customer Assistance Coordinator

Australia Wide Office Staffing

Kilsyth, VIC
A$68,000 p/a
Full-time
On-site

Senior Customer Experience Officer

MOIRA SHIRE COUNCIL

Logo for Senior Customer Experience Officer
Cobram, VIC
A$77,596.67 p/a
Full-time
On-site

Pre-Site Coordinator (Residential Constructions)

U Homes Pty Ltd

Geelong, VIC
A$55,000-$70,000 p/a
Full-time
On-site

Customer Insights Lead

City of Casey

Logo for Customer Insights Lead
Narre Warren, VIC
A$108,935-$121,897 p/a
Full-time
Hybrid

Customer Experience Assistant

North East Water

Wodonga, VIC
A$59,237 p/a
Full-time
On-site

Manager Customer Experience

North East Water

Wodonga, VIC
A$162,483-$166,000 p/a
Full-time
On-site