About the Role

An exciting opportunity has become available for a Business Partner Compliance Training in Learning and Development. This position is part of a team of professionals who provide the City with support to ensure training and licence compliance and prevent and rectify non-compliance. This includes evaluating the efficiency and effectiveness of training focused controls to maximise efficiency and quality to build organisational capability and mitigate risk.

Key Deliverables

Provide expert advice and education on compliance training requirements aligned with our Certified Agreement, legislation, audit outcomes, and risk management strategies.

Ensure compliance and standards are maintained through the training needs analysis, data update, employment vetting e.g. Blue Card, Aus Check management processes.

Partner with the business areas to maintain a specialised focus on the ongoing mandatory training needs across the organisation.

Undertake research, project planning and development of learning need assessments and gap analyses to identify the developmental needs of the organisation.

Review and evaluate the effectiveness of training programs and packages from internal and external training providers and make necessary adjustments for continuous improvement.

Where required, develop course content with assistance from Subject Matter Experts (SMEs) and deliver training programs including face-to-face,blended, or eLearning, and participate in work project teams when the need for specific compliance training input has been identified.

About You

You are a learning professional and have demonstrated experience with regulatory compliance training

Excellent communication skills, including building and maintaining strong relationships with diverse stakeholders

Exceptional interpersonal, written and verbal communication skills, ensuring consistency and clarity of advice

Strong consultation and negotiation skills with the ability to influence project outcomes

Mandatory qualifications / requirements

Certificate IV in Training and Assessment or Equivalent Knowledge; or

Certificate IV in Learning Design and Facilitation or Equivalent Knowledge;

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (ofno more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Penny Lynn

Contact

[email protected]

Closing Date

1 July 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.