Customer Service & Workshop Liaison Advisor

Caravan/RV Industry – Full-Time Role | Slacks Creek, Brisbane Southside

Are you an organised administrator who understands how a workshop operates and enjoys working with people?

Lifestyle Campers is looking for a capable, customer-focused team member to support both our front office and service team.

About Us:

At Lifestyle Campers, we’re proudly Australian and one of the country’s leading manufacturers of off-road caravans and Hypercampers. For over 20 years, we’ve delivered high-quality, innovative products designed for serious adventurers who demand the best. Our strong reputation is built on quality, expertise, and outstanding customer care — and that’s where you come in.

About the Role:

We’re seeking a confident and detail-oriented Customer Service & Workshop Liaison Advisor with strong administration skills. This role will see you working closely with our service team and valued customers to ensure the smooth running of bookings, repairs, and camper handovers — while keeping the back-end paperwork, scheduling, and communications in check.

This is primarily an administrative role with added service advisor responsibilities, ideal for someone who enjoys variety, thrives on organisation, and has a working knowledge of how a workshop operates.

Key Responsibilities:

· Coordinate service bookings, schedules, and workshop workflow

· Manage incoming enquiries, phone calls, and emails

· Create and maintain accurate job cards, quotes, invoices, and records

· Liaise between customers and workshop staff to ensure work is clearly communicated and delivered

· Assist with camper drop-offs and pick-ups, ensuring a smooth customer experience

· Monitor service progress and follow up with customers as needed

· Support the broader admin team with general office duties when required

What You’ll Bring:

· Solid administration experience, preferably in a technical or service-based industry

· Excellent communication and organisational skills

· A task-driven mindset with the ability to prioritise, follow processes, and see tasks through to completion

· A professional, friendly, and customer-first approach

· Strong attention to detail and time management skills

· A good understanding of workshop operations (automotive/caravan/RV experience is ideal)

· Confident using systems and processes to manage bookings, documents, and customer records

· Interest in caravans, camping, or 4WDing is a bonus

What We Offer:

· Permanent, full-time position with long-term potential

· A friendly and down-to-earth team environment

· Opportunities to grow your skills across both admin and service functions

· Competitive remuneration

· Supportive leadership and workplace culture

· A dynamic business where no two days are the same

Ready to Apply?

If you're organised, approachable, and ready to be the link between customers and our service team, we'd love to hear from you.

📩 Send your resume and cover letter to john@lifestylecampers.com.au

📞 Or call John on 0412 746 156 for a confidential chat.