Senior Advisor Corruption Prevention
NSW Department of Customer Service
Posted 9 days ago
Senior Advisor Corruption Prevention, Ongoing opportunity based in Sydney CBD + hybrid options
Pssst! can you keep a secret?
Are you a high integrity, methodical, and organised professional? Join the NSW Department of Customer Service to play a key role in Investigations Governance and Corruption Prevention.
You will be integral in providing clear, concise advice to employees of the Department, via education, awareness and information sessions. You will help the Department build a speak-up culture, ensuring all employees are supported to act compliantly, report concerns, make declarations and seek timely advice.
You will work with some remarkably brave people who make the reports and disclosures…you just won't be able to tell anyone about it! We are a growing internal investigation, corruption prevention and governance team that needs someone who can operate independently, contribute to successful investigation outcomes and prevent fraud and corruption within DCS.
You will have high integrity and experience working with competing demands. Strong attention to detail with administration and excellent record-keeping skills a must. The ability to learn systems and processes utilised during investigations, various departmental declarations and policies is also required.
- Ongoing Grade 9/10 opportunity
- Salary range: $125,694
- $138,510+ super, commensurate with experience.
- Flexible and hybrid working opportunities, based from Sydney CBD
The role is located within the Investigations and Corruption Prevention Team, part of the DCS Policy, Strategy and Governance Division.
Reporting to the Manager, Investigations Governance, you will provide expert advice, education and oversight to support corruption prevention, quality assurance, continuous improvement and policy governance functions across the Department and associated agencies. The role also supports internal governance across the ICP team, including risk management, compliance, business continuity and other governance activities.
Key responsibilities
- Lead and contribute to the design, implementation and continuous improvement of corruption prevention policies and frameworks, including the management of controls linked to Conflicts of Interest (COI), Public Interest Disclosures, Gifts and Benefits, Bribes,
- Secondary Employment and Senior Executive Private Interest, to ensure alignment with legislative obligations and integrity standards.
- Coordinate the delivery of targeted fraud and corruption prevention training, awareness campaigns and education sessions to foster a strong integrity culture across DCS.
- Provide expert advice and assurance across ICPs governance and compliance activities, including contributing to risk management processes, compliance, business continuity and internal reporting obligations to strengthen overall compliance.
- Manage and uplift quality assurance processes across all internal investigations, to ensure investigations meet legislative, procedural and ethical standards without influencing the outcomes of those investigations.
- Lead the continuous improvement process by identifying and tracking control weaknesses, recommending corrective actions, and partnering with stakeholders to embed sustainable change.
- Monitor, review and maintain integrity registers and develop data driven insights and reporting to identify emerging risks and support risk mitigation strategies.
- Support the preparation of briefings and statutory reports to external oversight bodies, including ICAC and the NSW Ombudsman, and contribute to internal governance reports for Executive and Audit and Risk Committees to meet required timeframes
- Other tasks with Governance, Risk and Assurance as directed by the Manager of Investigations or Director Investigations and Corruption Prevention.
About You
Building and maintaining strong working relationships is a key for this role, therefore, you will bring forward your strong stakeholder management and problem-solving skills. You will have a solid background in governance and can apply this to the lens of investigations into corruption prevention.
To be successful in this role you will have:
- Excellent communication and stakeholder management skills (including with internal and external stakeholders), including experience composing clear and concise presentations, education sessions and formal advisory.
- Demonstrated ability to manage and prioritise a varied workload with limited guidance, including well developed planning, organisational, problem solving and analytical skills.
- Significant experience in interpreting legislation, policy and procedures whilst providing accurate and detailed advice to key stakeholders, operating in a highly sensitive and confidential work environment.
- Knowledge of employment related legislation, government policies and procedures and understanding of the operations of external bodies such as the ICAC and the NSW Ombudsman and their associated legislative engagements with DCS.
What we need from you
To start your journey towards becoming a Senior Advisor Corruption Prevention please click on the link below and attach your resume (max 4 pages) and an optional cover letter (max 2 pages).
If you include a cover letter we would love to hear about your motivation for applying for this position and outline your relevant skills aligned to the key responsibilities and required demonstrated abilities.
Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Wednesday 25th June 10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
About NSW Department of Customer Service
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.
We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.
Come join us and influence the future of our great state.
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