About Us

Celeste Catering is a national hospitality company providing high-quality catering across Melbourne, Sydney, and Perth. In Victoria, we’ve partnered exclusively with a leading network of funeral homes – helping families mark life’s most meaningful moments with care, respect, and excellent service.

We’re now looking for a hands-on Catering Manager to take the lead across our funeral home venues in Victoria. This role is all about making sure every event runs smoothly, that our customers feel supported, and that every detail is just right – from the food and setup to the people and presentation.

In this role you will report to the Regional Manager and work very closely with the executive team.

Immediate start, on the job training & free parking

Exceptional work life balance (Mon - Fri) daytime work

Lead an exceptional team and make a difference every day

What You’ll Be Doing

Customer Service & Quality Control

Make sure every funeral event is delivered to a high standard – respectful, polished, and seamless

Keep a close eye on quality: food presentation, staff service, venue setup – nothing gets missed

Follow up quickly on any issues, feedback or requests to ensure every family feels looked after

Regularly visit venues and events to check everything is on-brand and up to scratch

Event Operations

Oversee the day-to-day catering service across all funeral homes in Victoria

Coordinate teams, manage logistics and help resolve any challenges on the ground

Step in to support busy sites when needed – whether it’s a big day or a last-minute request

Help things run like clockwork – especially when emotions are high and timing really matters

Relationship Building

Be the go-to person for Funeral Home Managers and their teams across all locations

Build strong working relationships based on trust, reliability, and clear communication

Run regular check-ins to gather feedback and look for ways to improve or grow

Leading the Team

Lead, support and inspire a team of coordinators, service staff, and delivery crew

Help with hiring, onboarding and training – making sure every team member represents Celeste proudly

Set clear expectations around service and quality – and make sure teams are well prepared and resourced

Venue & Equipment Management

Keep kitchenettes, lounges and catering areas well presented, functional and safe

Organise maintenance or upgrades when needed and make sure venues are always ready for service

Ensure all equipment is clean, working and fit for purpose

What You’ll Need

Strong experience in hospitality, catering or events – especially in a multi-site or customer-facing role

A sharp eye for detail and a real sense of pride in doing things properly

Calm and confident under pressure, with a natural ability to lead and support others

Strong people skills – great with clients, team members, and everyone in between

Good commercial understanding – rostering, invoicing and general business operations