General Manager, Client Engagement and Resourcing
Department of Human Services SA
Posted 4 days ago
Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.
Disability and Specialised Services is dedicated to delivering high-quality, rights-based services to over 1,000 South Australians. We specialise in providing NDIS, Aged Care, and State-based community and residential services. Our person-centred philosophy, "Everything about you, with you" ensures we work collaboratively with our clients to meet their needs.
The General Manager, Client Engagement and Resourcing is a role within Disability and Specialised Services and is accountable to the Chief Operating Officer for:
providing oversight and operational leadership of intake, eligibility, service agreement development and service planning functions to ensure timely and person-centred access to services
leading workforce and infrastructure planning to align staffing, facilities, and systems with current and future service delivery needs
driving resource optimisation, workforce analytics and rostering to ensure services are efficient, sustainable, and aligned with client goals and funding arrangements.
Special Conditions:
National Police Check required
Employment-related Screening Check required
Some interstate and intrastate travel may be required
Must hold a current Australian issued driver's licence (equivalent to minimum class C)
Additional Information:
You are required to submit a cover letter, up to a maximum of 2 pages, addressing how your skills, experience and capabilities align with the role description. You are also required to provide three work referees, one of whom must be your recent line manager, and attach your current resume via the online application form. For further information and how to apply for this role please visit our DHS website www.dhs.sa.gov.au/careers
Enquiries to: Dianna Dawson, 0428 087 795, [email protected]
About Department of Human Services SA
We’re committed to delivering modern programs, services and policy, which strengthen communities.
We’re looking for people with passion and integrity who are committed to make a difference, so South Australians thrive:
• Help people who may be disadvantaged, marginalised or in a vulnerable situation.
• Support people be informed, active participants in decision-making and local solutions.
• Increase opportunities for positive development of children and young people.
• Pursue the full participation of women in the state’s social and economic life.
• Engage with Aboriginal families and communities to connect them with access to meaningful services.
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