Duties and responsibilities:

• Providing secretariat support for all Home and Living decisions.
• Supporting teams with branch-specific enquiries.
• Resolving issues and complaints in relation to participant Home and Living applications.
• Leading and contributing to the implementation of process improvement initiatives.
• Managing, collating, interpreting and analysing data to produce reports and dashboards that inform strategic and operational planning.
• Contributing to the achievement of key performance indicators, including planning targets.
• Monitoring and actioning correspondence, assigning and actioning internal work items.
• Coaching, mentoring staff and providing support on established technical, operational and administrative activities, procedures, practices and program/project objectives.

Your profile will demonstrate:

• Experience in a similar role - operations, high level administration.
• Excellent communication and stakeholder management skills (written and verbal).
• Proficiency in Microsoft Office applications.
• Australian citizenship (mandatory).

If you are interested and match the above criteria, please apply within.*

*Please note that the positions require Australian citizenship and successful pre-engagement checks, including but not limited to a successful National Police Check, NDIS Worker Screening Check and two viable references.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.