Practice Manager – Lead a High-Performing Team at Canberra Spine Centre

Are you an experienced leader who is ready to contribute to their community’s health and wellness?

Canberra Spine Centre is looking for a confident and capable Practice Manager to lead their team and ensure smooth, effective clinic operations that support long-term growth and excellent patient care.

About Canberra Spine Centre

Canberra Spine Centre is a highly regarded, purpose-driven chiropractic practice known for its exceptional care, welcoming environment, and loyal client base. The clinic is designed to feel calm, professional, and healing – a space the team and patients are proud to be part of.

The team is united by a shared mission: to educate, guide, and adjust as many families as possible toward lifelong health and wellness. With a strong referral-based community and a commitment to excellence in both clinical care and client service, Canberra Spine Centre is transforming the health of the Canberra region, one family at a time.

What the Successful Candidate Will Receive

Comprehensive 1-on-1 onboarding and training

A structured handover and established systems will set you up for success from day one.

Competitive salary ($35–$43 per hour, depending on experience)

Your pay will reflect your skills and experience, with well-defined expectations and progression plans.

A well-established team and a strong foundation to build on

The current Practice Manager has been a valued part of the team for 3.5 years and is moving on to pursue her chosen career. They leave behind a high-functioning team, strong systems, and a positive workplace culture that the new manager can confidently step into and lead.

Ongoing professional development

The clinic encourages growth – you’ll have opportunities to build your leadership, contribute to the direction of the business, and evolve with the role.

About the Role

This is a well-rounded, hands on role ideal for someone who enjoys variety, autonomy, and making a meaningful impact in a busy healthcare setting. You will be patient facing, operating the front desk and helping support team members.

Key details:

Full-time, permanent position

Monday to Friday, occasional Saturdays for cover shifts.

Preferred start date of 4th August 2025

Based in O'Connor, ACT

Key Responsibilities:

Clinic Operations & Team Coordination

Oversee reception and other activities of practice including patient schedules and flow, paperwork, filing, statistics, billing and payment, stock control, and doctor-patient communication.

Support reception as needed and coordinate all day-to-day clinic functions

Ensure consistency, tidiness, and patient experience across all touchpoints

Team Leadership & HR

Lead recruitment, onboarding, and ongoing staff development

Manage rosters, KPIs, staff reviews, and performance conversations

Foster a strong, motivated team through accountability and leadership

Marketing & Community Engagement

Managing the internal, external and digital marketing for the practice.

Liaise with contractors on social media, SEO, and advertising performance

Report on key marketing metrics

Finance & Systems

Oversee bank reconciliation, invoicing, payroll, and financial reporting

Generate weekly, monthly, and quarterly reports

Maintain excellent level of knowledge of CSC Standard Operating Procedures (SOP) manual and ensure compliance with SOP by all staff members.

About the Ideal Candidate

The successful applicant will bring strong leadership experience, excellent communication skills, and a solution-focused mindset. They will be confident in managing staff, systems, and performance metrics, and will be comfortable working in a dynamic healthcare environment.

Key selection criteria:

Previous management or leadership experience (required)

Experience in healthcare, allied health, or practice management (preferred but not essential)

Strong interpersonal and communication skills

Comfortable with reporting, financial processes, and system improvement

Applications are now open.

To express your interest, please apply via Seek with your CV and a short cover letter outlining why this role is the right next step in your career.

Connect2Chiro is a dedicated recruitment consultancy aimed at supporting the Chiropractic profession hiring Chiropractors, Practice Managers and Chiropractic Assistants across Australia.

We are excited to share this outstanding opportunity for a Practice Manager to join Canberra Spine Centre. If shortlisted, you’ll have the chance to meet this welcoming and values-driven team in person. For any questions, kindly reach out to us directly at info@connect2chiro.com.au rather than contacting the practice.

Please note: Due to the high volume of applications, we are unable to provide individual feedback. Only shortlisted applicants will be contacted, we apologise for the inconvenience as we know job hunting is extremely tough. We appreciate your understanding and wish you all the very best with your application.

We hope to connect with you soon!