Add value in the local community by supporting customers with their financial needs

Customer Advisor

• Located in our Tuncurry branch
• 22.5h/week, permanent
• $29.5 per hour + superannuation + Leave Loading
• Applicants must hold work rights for Australia.

What will your day look like?

• You will help our customers find most suitable products and services that meet their banking needs and ensure they receive a seamless, consistent, and professional customer service experience every step of the way.
• You will assist our customers with account opening, and various banking transactions while ensuring their details are accurate and up to date.
• You will provide options for our customers through education and demonstration of our digital banking options to help make their banking simple, easy and secure.
• You will undertake any required training and development to enhance your career development.
• Working Monday 9:30-14:00, Tuesday 8:45-13:15, Wednesday 9:30-14:00, Thursday 9:30-14:00 and Friday 9:30-14:00, you will learn the fundamentals of banking whilst developing trusted customer relationships.

About You

The role of Customer Advisor is well suited to those who thrive on providing an exceptional customer experience and who want to connect and add value in the local community.

You do not need to have previous experience in banking to be successful in this role, but you are willing to ensure the provision of excellent service with a genuine desire to understand and support customers with their financial needs.

You will also have great attention to detail, ability to interact and communicate effectively, sound numeracy and literacy skills and enjoy working well within a team environment.

Further information

To discuss the role in more detail please contact Roxanne Holden, Team Leader on 02 6776 6841 or by email [email protected]. Please submit an up-to-date resume along with a cover letter that outlines why you feel you are a good fit for the role.

Applications close: 26 June 2025

About Us

At Regional Australia Bank we feel that being connected with regional Australia and its people is undoubtedly the most exciting and inspiring part of our brand. Being a customer-owned bank, we are a bank with a difference. We work to support our customers and the communities we live in and want to make your experience as a RAB employee a great one.

RAB offers a range of employee benefits, including:

• Fee Free banking

• Concessional Personal and Home Loans

• Reward and Recognition Programs

• Day off on your birthday

• $250 voucher towards any wellness program of your choice