Customer Success Representative – Inside Sales & Account Management

📍 Newcastle, NSW | 💰 Competitive hourly rate + incentives | 🕒 Part-time | Flexible school hours

About Us

Pivotal Andor has been delivering tailored technology solutions for over 40 years, helping businesses maximise success with innovative IT services.

The Role

We’re looking for a customer-focused professional to join our team, combining Inside Sales and Account Management. Your goal? To ensure businesses get the best IT solutions while building lasting relationships.

How You’ll Make an Impact

✅ Understand business needs & provide tailored IT solutions
✅ Build strong client relationships & ensure customer success
✅ Offer proactive support & guidance
✅ Maintain clear communication via calls, emails & CRM
✅ Stay informed on industry trends

What We’re Looking For

- Passion for customer success & relationship management
- Excellent communication & problem-solving skills
- Experience in sales, account management, or customer service
- Ability to identify business needs & offer solutions
- Strong organisational & time management skills
- Microsoft Suite & CRM experience (preferred)

Why Join Us?

- Competitive hourly rate + performance incentives
- Flexible school-hour shifts
- Ongoing training & career development
- Supportive, customer-centric team culture
- Modern Newcastle office

At Pivotal Andor, we don’t just sell IT solutions—we empower businesses to succeed. Ready to make an impact? Apply today!