We’re Hiring! Join Our Caring & Committed Team at MCAS

About Us

Monaro Community Access Service (MCAS) is a locally based not-for-profit organisation serving the Snowy Monaro region for over 30 years. We support people aged 16+ who are at risk of homelessness, experiencing domestic and family violence, or dealing with complex life challenges.

About the Role

We’re seeking a passionate, trauma-informed case worker to support individuals impacted by domestic, family, and sexual violence. You’ll provide one-on-one case management, safety planning, advocacy, and referrals across a range of service areas — from legal support to housing access — helping our clients feel heard, empowered, and supported.

Qualifications and Experience Required

To be considered for this position, you must have one of the following:

A relevant four-year degree with at least one year of relevant experience, or

A three-year degree with at least two years of relevant experience, or

An Associate Diploma with relevant experience, or

Lesser formal qualifications with substantial experience (minimum five years) in DFSV or a related field

You must also have:

Demonstrated knowledge of DFSV impact issues, trauma-informed care, and crisis intervention techniques

Experience working with diverse client groups, including those in crisis or from marginalised communities

Excellent interpersonal, verbal, and written communication skills

A current Working with Children Check, National Police Check, and a NSW Driver’s Licence

Selection Criteria – Please answer these two questions in your cover letter:

Tell us about your experience working with victim-survivors of domestic, family and sexual violence. How have you applied trauma-informed care in your work?

How do you build trust and engagement with clients from diverse backgrounds, including those in crisis or from marginalised communities?

(Your response should highlight relevant qualifications and experience in DFSV case management and client advocacy.)

To Apply

Please email the following to [email protected]:

A cover letter addressing the 2 selection questions

Your current CV (including 2 referees, one of whom must be a current or recent supervisor)

Copies of your Working with Children Check, National Police Check, and NSW Driver’s Licence

Applications close 13th July, 2025

Why Join Us?

You’ll be working in a supportive, community-driven environment that values compassion, integrity, and empowerment. We offer flexible work conditions, salary packaging options, and meaningful opportunities to make a difference in people’s lives.