ABOUT US
The Trident Fish & Grill is more than just your local go-to dining spot for fish and chips – we’re a proudly growing brand known for great food, great people, and great service.

With exciting new projects underway and multiple locations in full swing, we’re looking for someone to help keep our Managing Director organised, informed, and moving forward.

ABOUT THE ROLE
This is a fast-paced and high-level administrative role providing direct support to the Managing Director. As the key point of coordination and organisation, you will play a vital role in ensuring the smooth day-to-day administrative operations of the business and ensuring the Managing Director can stay focused on growth, strategy, and leadership.

If you love being in an exciting and dynamic role, enjoy a mix of structure and spontaneity, and thrive in a fast-paced environment where no two days are the same – this is the role for you!

KEY RESPONSIBILITIES

Act as the first point of contact for internal and external communication for the Managing Director.

Manage and coordinate the Managing Director’s calendar and meetings.

Organise files, documentation, contracts and digital records across multiple projects.

Take meeting notes, follow up action items, and ensure deadlines are met.

Draft professional emails, reports, and correspondence on behalf of the Managing Director.

Provide basic bookkeeping support (invoicing, receipts, reconciliations etc.).

Coordinate with store managers and staff to relay key messages or updates.

Assist in project management tasks including timelines, checklists, and updates.

Help prepare for new store launches, promotions, and strategic planning meetings.

Support recruitment, HR admin, and onboarding processes when needed.

Keep the Managing Director informed, prepped, and ahead of the game at all times.

WHAT WE’RE LOOKING FOR

Previous experience in administration, executive assistance, or operations support.

Exceptional organisational skills with attention to detail.

Confident communicator with excellent written and verbal skills.

Proficient in Microsoft Office and cloud-based platforms (Google Drive, Dropbox etc.).

Ability to multitask, prioritise and take initiative without constant direction.

Trustworthy, reliable and highly professional in confidential matters.

Positive attitude, outstanding interpersonal skills.

Ability to work in a high-pressure environment and the flexibility to easily adapt to changes.

HIGHLY REGARDED IF YOU

Have experience working with hospitality businesses or small business owners

Are skilled in Canva or social media scheduling tools

Live locally and know the Northern Rivers region

WHY YOU’LL LOVE WORKING WITH US

Flexible working conditions and a supportive team culture

Direct access to the Managing Director and the opportunity to shape internal systems

Be part of a fast-growing local brand making waves in the hospitality scene

Every day is different – you'll never be bored!