About the role

Liftek Griffith is seeking an experienced Field Service Coordinator to join our team in Griffith, NSW. This full-time role is responsible for coordinating and supporting the field service team, ensuring efficient and effective service delivery for our valued clients. As the key point of contact, you will play a vital part in maintaining our exceptional customer service standards.

What you'll be doing

• Schedule and coordinate field service appointments and resources to meet client needs
• Liaise with clients to understand service requirements and respond to enquiries
• Manage inventory and parts ordering to support field service operations
• Oversee reporting and documentation to ensure service quality and compliance
• Provide administrative support to the field service team as required
• Foster positive relationships with clients and collaborate cross-functionally

What we're looking for

• Demonstrated experience in a field service coordination or customer service role, ideally within the automotive industry
• Excellent communication and interpersonal skills to liaise effectively with clients and the internal team
• Strong organisational and time management abilities to prioritise tasks and meet deadlines
• Proficient in using service management software and Microsoft Office applications
• A customer-focused mindset and commitment to delivering exceptional service
• Ability to work independently and as part of a collaborative team

What we offer

At Liftek Griffith, we are committed to supporting our employees' professional and personal growth. You'll have access to ongoing training and development opportunities, a competitive salary and benefits package, and a friendly, supportive work environment. We value work-life balance and offer flexible working arrangements to suit your needs.

About us

Liftek Griffith is a leading provider of material handling solutions and services in the Riverina region. With over 20 years of experience, we pride ourselves on our technical expertise, innovative approach, and dedication to customer satisfaction. Our team of skilled professionals is passionate about delivering reliable, high-quality services to our clients across the automotive and industrial sectors.

If you're ready to take the next step in your career, we encourage you to apply now.