Administration Assistant – Maryborough, QLD

Location: Maryborough CBD with option for some work from home
Job Type: Casual, Permanent Part-Time, Full-Time
Start Date: Available immediately
Salary/hourly rate: Based on experience

Are you an organised, detail-oriented professional looking to join a friendly, energetic, and supportive team? We are seeking a proactive Administration Assistant to support the smooth running of our Allied Health Clinic. An additional, more senior role, is also available – please enquire.

This is a key role within our organisation, requiring strong communication skills, a high level of accuracy, and the ability to manage multiple administrative tasks with efficiency and professionalism. You will be required to speak and build rapport with clients and stakeholders from diverse backgrounds and ages.

Key Responsibilities

Your duties will typically (but not exclusively) include:

Sending invoices and submitting online claims for billable sessions

Uploading and tracking remittance advices

Scanning and uploading patient files into our online systems

Contacting Support Coordinators and Plan Managers to assist in the completion of Service Agreements

Receiving and processing referrals, managing bookings, and maintaining the company waitlist

Liaising with practitioners regarding client billing and appointment matters

Answering enquiries and greeting clientele at reception

What We’re Looking For

Necessary attributes:

Thorough attention to detail, some computer and data entry skills

Excellent verbal and written communication skills

Ability to multitask and prioritise in a busy environment

A proactive and team-oriented attitude

The ability to work independently and unsupervised at times

An understanding of the importance of client confidentiality

An advantage:

Previous experience in an administrative or receptionist role

Previous experience in healthcare – especially working within the NDIS sector

Experience with Microsoft Word/Excel/Adobe/Google Drive/bookkeeping or accounting software such as Xero

Why Join Us?

A vibrant and collaborative team environment in a company that is growing rapidly

Flexible hours that can work around your schedule

Meaningful work supporting client wellbeing and access to care

Convenient Maryborough location with on-site amenities including access to a tailored therapy gym

Potential for professional dietetic and exercise consultations with our practitioners

How to Apply:
Please submit your resume and a brief cover letter outlining your suitability for the role to Tyson Keating - Clinic Manager - at [email protected] by Friday 4th July 2025. For enquiries, please contact Carolyn – Administration Manager on 0428 853 332.

We look forward to welcoming a new team member who shares our commitment to excellent service and client care.