About the role

This full-time Salon Receptionist role at Guys Grooming, is an exciting opportunity to step away from the floor but still use your knowledge and skills in a dynamic and growing hair and beauty business. As a member of the reception team you will be the first point of contact for our clients, you will play a crucial role in delivering exceptional customer service and supporting the smooth running of our busy salon.

What you'll be doing

Greeting and welcoming all clients with a friendly and professional manner

Managing all incoming calls, email and messages and booking appointments efficiently

Processing payments and handling cash and card transactions

Motivate the team to be and do their best at all times - including striving towards their targets to reach bonuses

Maintaining stock levels of retail products and ensuring the reception area is always tidy and presentable

Retail sales, including offering advice on skin care, hair care and all other grooming needs

Providing administrative support to the salon team as required

Using you knowledge and skills as a hairdresser/colourist to support the team

Assisting with marketing and promotional activities to drive client engagement

What we're looking for

Qualified Hairdressing with experience in colour

Strong communication and interpersonal skills with a friendly yet professional manner

Excellent organisational and time management abilities

Competent in using POS systems and other basic office software

A keen eye for detail and a commitment to maintaining high standards

Trustworthy and diligent person who gets the job done

Enthusiasm for the hair and beauty industry and a passion for providing outstanding customer service

What we offer

At Guys Grooming, we are committed to creating a positive and supportive work environment for our team. In addition to a competitive salary, we offer a range of benefits including:

Employee discounts on all retail products (Cost + 10%) Including Dermalogica

Opportunities for ongoing training and professional development

Flexible working hours and a healthy work-life balance

A friendly and collaborative team culture

About us

Guys Grooming is a leading hair and beauty salon in Perth, WA, offering a range of high-quality services for men. Since opening in 2008, we have built a reputation for excellence in customer service and have become a trusted destination for our loyal client base. Our mission is to provide a welcoming and relaxing environment where our clients can indulge in the ultimate grooming experience.

If you believe you have the skills and experience to thrive in this role, we encourage you to apply now.