About us

Your Commercial Property Specialist…fondly known by our clients as CPS.

We are a young, energetic, dedicated and professional team focused on Commercial Real Estate…Sales, leasing and property management.

Your CPS raise the bar! We’re good at what we do and we pride ourselves on making customers feel truly looked after. We Maximise Returns & Minimise Concerns!

We work hard and we enjoy a good laugh; We are proud to do an outstanding job each and every day for our clients. The team enjoys a good banter, and social gathering when we can.

Led by our Principal, who has dedicated her whole life to commercial real estate and has over 24 + years-experience in the field- This is a rare opportunity to work alongside someone with this much experience and passion in Commercial Real Estate…

Qualifications & experience

An award-winning and progressive local business is looking for an experienced property; strata manager or legal clerk who can become an integral part of our team.

This role is perfect for the candidate who can handle a fast-paced environment, with outstanding attention to detail, a passion for customer service and ongoing internal improvement.

The successful applicant will be able to use their initiative to streamline the daily workload, manage continual changeable priorities, and enjoy working with people of all types to get the job done.

This is an exciting opportunity for a 'can-do' individual who is ready for a career challenge or change, with flexibility and future opportunities on offer.

This role is made for a professional individual who is well-presented at all times. You will be dealing with both internal colleagues and external clients on behalf of the business owners.

This role is suited to someone who has drive and ambition and who may want to eventually own part of the business.

We are looking for someone with the following qualifications & experience:

2+ years experience as property management, strata management or legal clerk

First class customer service skills - We love & respect our Clients! You need to too (or please don’t apply!)

Proven knowledge and skills across the whole Microsoft Office Suite

Enjoys working in a fast-paced environment and managing multiple tasks and priorities

Experience in dealing with external contractors and multi-layered schedules

Demonstrates time management and organisational skills (for themselves and their manager)

Basic mathematical skills

Must have or be prepared to gain Certificate 4 in Property or real estate license in a timely manner

Instinct! Ability to read between the lines and act in the best interest of the company at all times - without being prompted.

Tasks & responsibilities

Daily planning and prioritising: ensuring you accomplish your daily “to do” list without needing prompting or supervision.

Ensuring the owner of the business has everything she needs to conduct her day effectively – set up, follow up and action

Be clear, concise, factual…to the point.

Property Management

Lease document management & lease renewals

Repairs and maintenance management - Work orders and follow up with external contractors and owners

Critical date management (lease expiry, lease renewals, rent reviews, etc), without being asked

Arrears management

Outgoings on-charges and reconciliations

Property inspections

Portfolio management

Customer experience champion:

Being the face and voice of the business

Answering phones and responding to messages and emails in satisfactory time frame

Be responsible for key contact communications with clients (be positive, professional and approachable)

Database & filing management

Reports and presentation preparation for clients

Data entry and CRM maintenance

Answering phones and general office tasks

Benefits

Flexibility

Great business location (Coffs Harbour – beach, bush and great food & coffee!)

Dynamic and progressive team

Opportunity to develop the role and become a critical team member

Personality and traits

Honest and loyal to CPS company, team mates and clients…

Accountable - ability to own your mistakes, learn from them and move on quickly with the skills to avoid it happening again.

True Grit.. A combination of passion and perseverance, understands challenging time exist. Eg can handle tough times and wants to come out the other side a better person

Welcomes feedback in positive manner - seen as a valuable learning opportunity

Nimble – loves change and adapts quickly. Ability to refocus and re-prioritise tasks…able to deal with ever changing priorities

Responsible – do the things you are supposed to do and accept the results of your actions.

Driven & self-motivated – Can think for themselves without direction or reminders about tasks that need to be completed for our client’s and our company’s best interest.

Diligent and organised

Team player – CAMARADERIE …we have each other’s backs and go into bat for each other and our clients!

Wants to bring joy, laughter and happiness to the workplace