Role : Customer Engineer

Location : Newcastle, NSW

About the Role:

Join a leading global technology provider that is transforming how the world connects, interacts, and transacts with businesses. As a Customer Engineer, you will be responsible for the installation and troubleshooting of Desktop, Servers, Hardware, Software, and Network ensuring seamless customer operations and satisfaction.

Skills and Experiences:

• Proven experience in a Technical support environment performing fault investigation, triaging, and resolution
• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• O365 experience is essential for this opportunity due to the nature of the environment
• Experience with supporting a corporate Windows and Linux environment
• Experience with supporting physical and virtual environments (Desktop and Servers)
• Active Directory (users, mailbox management )
• Operating system support (Windows 10 & 7, Linux, and other operating systems)
• Office 365, Outlook, exchange, and other critical business application support Standalone Support
• Printing (installation, deployment, configuration, disposals)
• Complex Software installation and troubleshooting
• Network (triaging, fault diagnostic, root cause analysis)
• Software and Hardware diagnostic skills and building/upgrading

Shimi Kannoly
Key Accounts Consultant
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856