Logo for Customer Service Field Officer

Customer Service Field Officer

Downer
Sydney, NSW
A$31.23 p/h (25% casual loading incl) + Super
Trades & Services → Labourers
Contract
On-site

Posted 4 days ago


Enjoy working while staying active in the fresh air. This is an opportunity to contribute to your community while keeping fit and earning a stable income.

What We Offer:

  • $31.23 per hour + super
  • No prior experience required
  • All necessary training, equipment, and uniform paid & provided
  • Immediate start available
  • Walk & work outdoors
  • Potential for career growth within a leading Utility Services provider

The Opportunity:

As a Skilltech Customer Field Officer, you'll be responsible for delivering critical utility notices to residential, commercial, and industrial customers across the Sydney region. Whether it's by hand or letterbox, you'll ensure timely and accurate delivery, record field conditions using handheld technology, and provide courteous customer service throughout your route.

This is an entry-level opportunity, no experience necessary. We'll provide full training, support, and all necessary equipment to help you succeed.

About You:

  • A current driver's licence (mandatory)
  • A positive attitude and willingness to learn
  • Comfortable walking long distances and working outdoors in all weather
  • Basic tech confidence using handheld devices (training provided)
  • A team player with strong communication skills
  • Reliable, self-motivated, and committed to safety and quality standards
  • Willing to complete reference and national police checks as part of the hiring process

About Us:

Skilltech, a division of the Downer Group, is one of Australia's largest providers of metering services. Each year, we complete over 50 million meter readings for water, electricity, and gas utilities nationwide, playing a crucial role in connecting communities to essential services.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

How to Apply:

Click the Apply Now button to submit your resume and cover letter. Please note that email applications will not be accepted.


About Downer

Maddington, WA, Australia
Engineering
5001-10000 employees

Downer is the leading provider of integrated services in Australia and New Zealand. Driven by our purpose to enable communities to thrive, we deliver essential infrastructure services that improve the lives of millions of people every day and leave a lasting legacy for future generations.

Downer is one of Australia and New Zealand's largest employers, with 31,000 people who are united by a high-performance culture, called ‘The Downer Difference’. Our teams operate in sectors that are closely connected to population growth, urbanisation, national security, and decarbonisation – including roads, rail, ports and airports, power, gas, water, telecommunications, health, education and defence.

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