Our government client is looking for for multiple people to join an important team as Customer Concierge Operators in Newcastle.

We are looking for the following:

• Candidates with 2 - 3 years customer service experience (call centre, admin, retail)
• Need excellent written and verbal communication skills
• Previous gov experience is preferred but not required
• Looking for candidates who have previously worked in an office environment
• Intermediate computer skills required -
• Typing
• Using mouse and monitor
• Strong email etiquette
• Proficient in Microsoft office suite, particularly Outlook and Teams

Working hours:

• Up to 7 hours per day / 35 hours per week
• You will be working on a 7 am-7 pm rotating roster Monday to Friday, excluding public holidays.
• You will be placed on a 4 week rotating roster - You will work the same shift for a 4 week period and will then transition to another sift.
• You will never work the same shift for 2 consecutive rosters.
• Typically one roster they will work an early start shift (e.g. 7am start) , then a mid-shift (e.g. 9 - 10am start) , then a late shift (e.g. 11am start)

It is important that there will be a assessment day that we can notify you if pass selection and also you will need to be able to attend the full 2 weeks training once you have been selected.

For more information please apply now.