Customer Engineer - Installation, Maintenance & Support

📍 Location: Gosford & Sydney

About the Role

Join a leading global technology company that is transforming how the world connects, interacts, and transacts with businesses. As a Customer Engineer, you will be responsible for the installation, maintenance, and repairs of equipment's- POS-ATMS, ensuring seamless customer operations and satisfaction.

Key Responsibilities

• Perform installation, maintenance, and repairs for financial, retail, and POS/ATM equipment.
• Resolve customer issues independently or escalate as needed.
• Conduct preventative maintenance and minor repairs on ATMs, kiosks, desktops, and workstations.
• Assist with site preparation, including cabling, staging, and testing of equipment.
• Maintain company assets, including tools, software, vehicles, and documentation.
• Accurately track and report expenses, calls, and service activities.
• Work closely with call center staff, territory managers, and control tower teams.

Qualifications & Experience:

• 1-2 years of relevant experience.
• A+ Certification preferred.
• Experience in PC hardware maintenance, routers, networks, and peripherals.
• Background in electronics & communications engineering (ITE or Polytechnic).
• Strong problem-solving skills and ability to work under pressure.
• Ability to learn quickly and work with minimal supervision.
• Excellent customer relationship & communication skills.
• Mechanical/electrical aptitude with experience in desktops, servers, and networks.
• Availability for flexible shifts, including weekends and on-call work.

If you're ready to take ownership of customer service and technical excellence, we want to hear from you! Apply now and become part of our growing team.

Madhuri Mhanta
Key Accounts Consultant
Let's Connect
https://www.linkedin.com/in/madhuri-mhanta-5a4a7a17
+ 61 386 334 112

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856