Comcare has a 12-month vacancy for an APS6 Business Intelligence Analyst in the Office of the Chief Data and Analytics Officer Team, in Canberra, Melbourne and Launceston.

A merit pool may be created and used to fill similar ongoing and non-Ongoing vacancies.

Overview of Team and Role

• The Data Operations and Products function is located within the Chief Data and Analytics Office (CDAO) at Comcare. The function provides specialist analytics capability to the organisation as well as acting as a data ‘front door’ for requests raised by stakeholders across Comcare.
• Our work supports evidence-based decision making and provides insight into emerging risks and trends to support Comcare’s purpose of promoting and enabling safe and healthy work.
• As a Business Intelligence (BI) Analyst, you will be responsible for the technical development and delivery of analytics and reporting solutions to translate data into actionable insights for stakeholders. You will use your expertise and techniques that focus on data modelling, report development and data storytelling to provide insights and intelligence to the organisation.
• Your work will support the Data Operations and Products team’s commitment to provide high quality analytics and reporting products and deepening intelligence across Comcare. You will be working in a cohesive team to delivery key projects and deliverables in accordance with the Comcare Data and Analytics Strategy 2024-26.

Key responsibilities will include:

• Undertake design, build and implementation of reports, dashboards, analytics and data products that support the delivery of actionable insights across the organisation.
• Contribute to the development of analytics and reporting solutions using data acquisition skills (e.g. SQL) modern BI applications (e.g. Power BI) to address stakeholder needs.
• Deliver high-level technical analytical expertise to support strategic initiatives as required by the organisation.
• Collaborate with stakeholders to identify and pursue opportunities to utilise data and analytics for improved decision-making, consistency and operational efficiency.
• Collaborate with stakeholders to define key performance indicators (KPIs), measures and reporting requirements.
• Undertake data analyses as required by stakeholders and translate complex data findings into clear, concise and audience-appropriate insights.
• Provide recommendations and opportunities based on relevant data analysis undertaken.
• Prepare reports and presentations relating to key insights generated for a range of stakeholders.
• Work collaboratively within a team and operate as an effective team member to deliver data and analytics products.

The Chief Data Office has a dynamic culture that values purposeful work, making a positive impact and integrity. As part of this, it promotes a culture of valuing others, commitment, wellbeing, opportunity and celebrating achievements.

To be successful in this role, the Business Intelligence Analyst will be required to communicate effectively between technical and non-technical stakeholders, have a sound understanding of developing BI and analytics solutions, and ability to translate problems into actionable requirements.

This role contributes to Comcare’s priorities and will inform evidence-based decision-making by facilitating data-driven change. This includes supporting on high priority enterprise-wide programs of work including design and integration of new solutions, and other activities which contribute to organisational data maturity uplift.

Qualifications/Experience

Mandatory

• Recognised tertiary qualification in a relevant discipline (e.g. business, statistics, information technology) from an Australian tertiary institution or a comparable overseas institution or demonstrated equivalent experience.
• Strong SQL skills for data analysis, management and reporting.
• Proficiency in business intelligence tools (e.g. Power BI, Tableau).
• Proven experience translating business needs into technical requirements.

Desirable:

• Certification in business intelligence (e.g. Power BI Data Analyst Associate).
• Experience in using Azure DevOps for version control and workload management.

Security Clearance

• Ability to obtain and maintain a Baseline Security Clearance.

How to apply

The job information pack including how to apply can be obtained from our website Current vacancies | Comcare

Closing date: Tuesday, 24 June 2025 at 11.59pm AEST