Are you a front desk superstar looking for your next challenge or an experienced Dental Assistant looking for a new challenge? Do you want a more rewarding career and career path opportunities? Do you want to expand your skill set and be trained across front desk and in surgery? Are you looking for a small family run business who take care of not only their patients but their team?

We're looking for the next forever team member to join our Dental on Cambridge team in Manly QLD. We're seeking an experienced receptionist and all round front desk superstar or an experienced Dental Assistant - if you're both even better!

We offer excellent work-life balance with flexible shift options, no early starts, no weekends! If this sounds like your new role - please apply quickly as positions fill fast! This position would be ideal for a seasoned DA that can operate front desk with ease and can jump into surgery as needed.

About Us

As a small family owned and run practice, we're able to offer a working environment that is unique to many dental practices. We do things differently - but in a good way - combining dental and wellbeing. Our focus is our team's physical and mental wellbeing, as well as our patients!

Dental on Cambridge is located in the bustling Manly Village a short stroll from the picturesque waterfront harbour. We have a professional but relaxed attitude focused on making great experiences for our patients. We are open Monday to Thursday 8:30-6:00 pm, and Fridays 8:30-4:30 pm - no weekends!

The Role

We are a small team of 6 supporting 4 dentists, looking to add a talented and experienced healthcare professional to our team. Must have a positive attitude, willingness to learn and someone who prides themselves on accuracy and customer service. This position is a casual position with a range of hours available between 20 -38 hours weekly.

The right candidate must be willing to work a variety of shifts (mornings, afternoons and all day). We are ideally looking for a candidate seeking to build a career in dental.

Do not apply if you are unable to work both mornings and afternoons/evenings, half days/full days. Immediate start available for the right applicant.

Qualifications & experience

Experience with Exact dental practice management software an advantage

At least 6 months experience in a reception/front desk position - in healthcare preferred

At least 6 months DA experience

Combined DA and Reception experience an advantage

Tasks & responsibilities

The right applicant will be able to facilitate positive patient experiences - from your welcoming smile and greeting, to ensuring patients are comfortable during treatment. Your communication skills and customer service focus will be second to none and your polite and professional tone will ensure that patients will remember you by name.

You will pride yourself on providing professional support to our tight-knit team and all of our patients. As we're looking for a seasoned professional you will have experience with customer service software, processes and workflow.

You will have a thirst for learning and work proactively to learn how we do business, ensuring accuracy and team work are your top priorities. We're also looking for someone who asks for clarification to ensure accurate information is provided to patients at all time, we value clear communication.

It is also essential to be confident to take inquiries over the phone and in-person, take payments, process patient accounts accurately and discuss fees confidently, whilst maintaining a polite, friendly and professional manner. Training will be provided with our team.

As a small practice, each team member is trained to be able to work across front desk and chair side. If you feel you would be unlikely to be able to assist chairside on occasion, this role may not be for you.

Benefits

We provide a workplace that values team members strengths and provides opportunities for team members to develop new skills and abilities.

Quality onsite training and ongoing support available.

Small family owned practice with dedicated and professional support team.

Loyal and friendly patients from the local area who care about their dental health.