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Service Desk Engineer LV2

Orbitel Technologies
Park Holme, SA
A$65,000-$85,000 p/a
Information & Communication Technology → Help Desk & IT Support
Full-time
On-site

Posted 7 days ago


We are growing—and we’re on the lookout for our next exceptional Support Engineer. If you’re looking to escape the grind of a corporate machine, love solving problems, and want to join a close-knit team that genuinely gives a damn about doing things right—keep reading.

Who We Are

Orbitel Technologies is a specialist IT and VoIP provider supporting Adelaide businesses. With over 20 years of success, we’ve built our reputation on responsiveness, quality, and people. We have some of the best techs in Adelaide, and we support them every step of the way as they deliver outstanding service to our clients.

We’re a small, values-driven team where your voice is heard and your growth is supported.

Perks & Benefits

🎂 Birthday Leave – Take the day off on us

💥 Incentives – Generous rewards for reaching team and company goals

🚗 Option for Full EV Hyundai Company Car – A sustainable and valuable addition to your package

🧠 Paid Study Days – We’ll pay for your cert exams too

💻 High-Powered Laptop – The right tools to do your best work

🪴 Wellness Allowance – Supporting your wellbeing

🍔 Regular Social Events – Great team culture and camaraderie

💰 Competitive Salary – Reviewed annually

🎁 Anniversary & Referral Bonuses

🛍️ Staff Discounts – IT equipment and internet savings

About You

We’re looking for someone who thrives in a dynamic environment—balancing multiple priorities while maintaining clear, responsive communication with both internal teams and clients.

You’re curious, capable, and care about making things better—for clients and your team.

Bring a “can-do” attitude every day

Love tech and solving problems

Want to be part of a team that goes above and beyond

Believe in being transparent, helpful, and human

Your Day-to-Day

Deliver fast, friendly, and helpful support to our clients

Be the first point of contact for support calls and tickets

Provide advanced remote troubleshooting

Keep documentation clear and up to date

Monitor our RMM dashboard and apply fixes

Complete regular scheduled/automated maintenance tasks

Work both remotely and onsite (60% office / 40% on-site around Adelaide)

What You Bring

Strong communication skills (you speak both “geek” and “human”)

2+ years' experience in a similar role supporting Microsoft environments

Confident troubleshooting across hardware, software, and networking

Experience maintaining OS, business apps, printing and network systems

A desire to deliver an amazing client experience

Adaptability in the fast-changing world of IT

Bonus points if you know your way around Halo PSA, 3CX, or Ubiquiti gear

Requirements

Australian Resident

Valid Driver’s Licence

Interested?

Send your CV and a cover letter to [email protected]. In your cover letter, tell us why you’re the right fit—and why this opportunity excites you.

Shortlisted applicants will be invited to a face-to-face interview.


About Orbitel Technologies

Park Holme, SA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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