Taste My Bean - 52 Crescent Avenue, Hope Island, QLD, 4212

Stores open 7 days a week 365 days a year

Casual hours between 3.30am to 6.00pm

- Preferable 20+ hrs with weekends availability

ABOUT US

Established in 2017, Taste My Bean is not just a coffee drive-thru; it's an embodiment of our commitment to excellence. Now with five drive-through cafes located in Hillcrest, Geebung, Chandler, Hope Island and Kingston.

We've crafted contemporary, inviting spaces where efficient, friendly service meets gourmet coffee and delicious snacks. Our brand is more than a logo; it's a reflection of our values and the lasting impressions we create. Central to our identity is our dedicated team, the heart and soul of our operation. We believe in fostering a warm and welcoming workplace, empowering our team members to provide the best service possible. With a focus on quality taste, exceptional products, and outstanding service, we aim to exceed expectations and create unforgettable experiences for every customer. Step into the extraordinary world of Taste My Bean and taste the difference.

ROLE DESCRIPTION

As a Taste My Bean Team Member, you're the cornerstone of our customer experience. From maintaining impeccable cleanliness to providing warm, efficient service to customers, your role ensures every visit is a delightful and memorable one. You will provide support to higher-level TMB Team Members in tasks like food preparation, Customer Orders, Point of Sale, you actively contribute to the overall cleanliness and orderliness of the store, ensuring public areas are tidy and clearing used items.

KEY RESPONSIBILITIES

- Actively contributing to the cleanliness and order of the store. Cleaning all areas of the cafe, including cleaning public areas, bathrooms and washing dishes.

- Collaborate effectively with team members to ensure a seamless workflow.

- Ensure that the cafe inventory is clean and maintained, moving, and refilling supplies as needed.

- Operate the drive-through speaker system and communication headsets efficiently, ensuring prompt and courteous service to all customers.

- Take and accurately log customer orders, ensuring all preferences and special requests are noted.

- Handle Point-of-Sale (POS) processes, which includes proficiently managing transactions, handling and counting money, and providing precise change.

- Collaboration with your team by maintaining food menu preparation and assembly and order preparation, heating and serving food items

- Expertly preparing TMB Range of beverages, including hot and cold coffee drinks

- Ensuring the proper use, cleaning, and maintenance of coffee machines and related equipment.

MUST-HAVE REQUIREMENTS

MUST HAVE RSA or be able to get one in 30 days

- Loves working with people and has great customer service and communication skills.

- Good at multitasking and working on your feet.

- Ability to follow guidelines and procedures including food health and safety.

- Availability within the store operating hours

- Capable of standing for extended periods, with the ability to lift items weighing up to 20kg

- Strong English proficiency and communication skills

COMPENSATION

Taste My Bean operates within the framework of the Food and Beverage stream of the Restaurant Industry Award 2020. Base Rate and penalty rates are per the award.

- Worked hours are paid weekly.

- All time training and in team meetings are paid.

- As a team member, you'll enjoy staff discounts on our range of food and beverages.

Cafe attendant is a level 1

Barista all Rounder is a level 2

HOW TO GET NOTICED

At Taste My Bean, we seek team members who embody our values and contribute to our vibrant team environment. Key attributes we look for include:

- Adaptability to work in a fast-paced, collaborative environment

- Show sufficient critical thinking skills

- Strong communication skills

- Honesty and integrity

- Motivation and Initiative

- Punctuality and Reliability

Above all, we value a genuine passion for coffee and a dedication to delivering exceptional customer service.

Extra attention will be paid to anyone with supervisor, team leader or manager experience, let us know in your cover letter if you are looking to grow with us.

If you're enthusiastic, hardworking, and enjoy contributing to a positive workplace culture, we'd love to hear from you. Join us in creating memorable experiences for our customers and fostering a supportive team environment at Taste My Bean

Please submit your applications with a current resume/cv, including up to date contact information. Please note only shortlisted candidates will be contacted via email.