
Customer Service Officer (Lifeguard)
Wellington Shire Council
Posted 9 days ago
Position No. 767
Multiple casual positions available from September 2025
Band 3 - $41.34 per hour (inclusive of 25% casual loading) plus 12% statutory superannuation if applicable (junior rates apply if under 21)
Wellington Shire Council is seeking friendly, reliable individuals to join our team as Customer Service Officers (Lifeguards). These casual positions will be at our newly refurbished Aqua Energy Leisure Centre in Sale opening later in the year. You will also be available to work at our indoor and outdoor pool facilities in Sale, Heyfield, Maffra, Rosedale, Stratford, and Yarram.
You will be part of a supportive team that helps create a safe, welcoming, and enjoyable experience for everyone who visits our pools. Whether you are monitoring the water, assisting visitors, or ensuring everything runs smoothly, you will play an important role in the daily operations of our community facilities.
We are looking for individuals who:
- Have strong communication and customer service skills
- Work effectively as part of a team
- Can engage confidently with people of all ages and backgrounds
- Remain calm under pressure and are focused on safety
- Take pride in maintaining a clean, safe, and professional environment
If you are seeking a role that offers variety, flexibility, and the opportunity to contribute to your local community, we would like to hear from you.
Work hours may include early mornings, evenings, after school, and weekends.
To be rostered for shifts, you will need to obtain and maintain the following:
- Pool Lifeguard Certificate
- Level 2 First Aid
- Cardiopulmonary Resuscitation Certificate
- Working with Children Check (if you are 18 years of age or older)
(If you do not currently hold all of the required qualifications, you may still apply. However, you will need to obtain them (at your own cost) before being rostered for shifts.)
The successful candidate will be able to demonstrate:
- Relevant qualifications and/or experience
- Strong communication and interpersonal skills
- Reliability and the ability to work well within a team environment
- A positive attitude with a focus on customer service
If this opportunity sounds right for you, we encourage you to apply and help us provide a safe and welcoming space for our community.
How to Apply:
Applications must address the Key Selection Criteria as outlined in this advert and will be accepted no later than 11:59pm Tuesday 1 July 2025.
About Wellington Shire Council
Wellington Shire Council is located in the Gippsland region of the state of Victoria, Australia and is approximately two hours east of Melbourne by road or rail. It was formed in 1994 after the amalgamation of the Shire of Alberton, the Shire of Avon, the Shire of Maffra, the City of Sale and parts of the Shire of Rosedale.
It is Victoria’s third largest municipality, covering an area of 10,924 square kilometres and is home to 41,355 residents (2011 census) spread across more than 30 different communities.
The Wellington Shire comprises a single ward (un-subdivided municipality) which is represented by 9 councillors and employs a workforce of a full time equivalent of 273.31 people (as at 30 June 2015) comprising full time, part time, casual and trainee/apprentice staff.
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