This position offers you the chance to make a significant impact by supporting the transformation of business processes and driving automation initiatives. You will be joining an organisation that values collaboration, knowledge sharing, and professional growth, providing you with flexible working opportunities and access to ongoing training. If you are passionate about leveraging your analytical expertise to deliver meaningful change and thrive in a supportive team environment.

• Be at the forefront of a large-scale Technology One implementation project, contributing directly to organisational transformation and process improvement.
• Enjoy flexible working opportunities and a culture that encourages continuous learning through dedicated training programmes and knowledge-sharing sessions.
• Work within a supportive team where your interpersonal skills and collaborative approach will be highly valued as you help shape the future of business operations.

What you'll do:

As a Senior Business Analyst, you will immerse yourself in the heart of a transformative Technology One implementation project. Your day-to-day activities will involve engaging with stakeholders from across the organisation to understand their unique requirements and challenges. By applying your analytical acumen, you will help design robust solutions using DocOne and drive forward business process automation efforts. Success in this role will require you to facilitate productive discussions, translate business needs into actionable plans for technical teams, and provide hands-on support throughout each phase of the project lifecycle. Your ability to create clear documentation and offer insightful recommendations will be instrumental in delivering outcomes that enhance efficiency and foster positive change.

• Collaborate closely with stakeholders across various departments to gather, analyse, and document business requirements related to the Technology One implementation.
• Support the design, development, and deployment of DocOne solutions to streamline document management processes throughout the organisation.
• Drive business process automation initiatives by identifying areas for improvement and recommending effective technology-driven solutions.
• Facilitate workshops and meetings to ensure clear communication of project objectives, timelines, and deliverables among all involved parties.
• Translate complex business needs into detailed functional specifications for technical teams, ensuring alignment with overall project goals.
• Conduct thorough analysis of existing workflows to identify inefficiencies and propose enhancements that support organisational objectives.
• Develop comprehensive documentation including process maps, user stories, and test cases to guide successful solution delivery.
• Provide expert guidance during user acceptance testing phases, ensuring new systems meet stakeholder expectations and quality standards.
• Monitor project progress, proactively addressing risks or issues that may impact successful implementation or adoption of new technologies.

What you bring:

In this Senior Business Analyst position, your proven background in managing complex technology projects will be invaluable as you navigate the intricacies of implementing new systems. Your strong interpersonal skills will enable you to connect with colleagues at all levels, fostering an inclusive atmosphere where ideas are shared openly. You bring not only technical proficiency but also a genuine enthusiasm for helping others adapt to change. Your commitment to continuous learning ensures you remain up-to-date with best practices in business analysis while your methodical approach guarantees high-quality outcomes. The ideal candidate is dependable, empathetic, and eager to contribute positively within a collaborative team setting.

• Demonstrated experience as a Senior Business Analyst working on large-scale technology implementations within complex organisations.
• Proven track record in supporting document management solutions such as DocOne or similar platforms.
• Strong understanding of business process automation principles with practical experience identifying opportunities for workflow optimisation.
• Excellent interpersonal skills with the ability to build rapport and collaborate effectively with diverse stakeholder groups.
• Exceptional written and verbal communication abilities for facilitating workshops, preparing documentation, and presenting findings clearly.
• Adept at translating business requirements into detailed functional specifications suitable for technical development teams.
• Experience conducting user acceptance testing and providing end-user support during system rollouts.
• Analytical mindset with keen attention to detail when evaluating current processes or troubleshooting issues during project delivery.
• Commitment to ongoing professional development through participation in training opportunities or industry forums.

What sets this company apart:

This organisation stands out for its dedication to creating an inclusive workplace where every team member's contributions are recognised and celebrated. Employees benefit from flexible working arrangements designed to support work-life balance alongside generous opportunities for professional growth through structured training programmes. The leadership team is committed to nurturing talent by providing regular feedback, encouragement, and access to resources that empower staff at every stage of their careers. With a focus on open communication and mutual respect, this is an environment where collaboration thrives-making it an excellent place for those who value teamwork, knowledge sharing, and personal development.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or contact Chris Mathieu on +61 8 9266 0944 or [email protected] for a confidential discussion.