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Director Support Officer (Research)

Gold Coast Hospital & Health Service
Southport, QLD
A$76-$96.30 p/a +12.75% super
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 25 days ago


The Role

An opportunity has become available for a Director Support Officer (Research) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

  • Act as first contact for the Research directorate, handling enquiries, emails, visitors, and calls
  • Manage and prioritise correspondence, coordinating responses and information collation
  • Liaise with stakeholders to support development and review of Research policies
  • Maintain knowledge of and coordinate with key departments to support the Senior Director and team

About you

To be successful in this position you will require:

  • While not mandatory, a relevant qualification would be well regarded
  • Declaration of serious discipline history must be disclosed
  • Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

  • Flexible work options
  • Career Development
  • Salary Packaging
  • Modern Facilities
  • Diverse Work Culture
  • Research Opportunities
  • 12.75% super
  • 17.5% leave loading

Salary

  • Permanent full time
  • Base salary ranging from $76 963 - $85 591 per annum

About Us

The Digital Transformation and Research Division has been established to bring together several vital functions that collectively define, design, and enhance the delivery and sustainability of our most significant service improvement and digital transformation opportunities.

About Gold Coast Health

  • Nationally and internationally recognised location for innovative medical research and health care
  • Annual operating budget exceeding $1.5 billion
  • More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
  • Secondary and tertiary health services across more than 20 facilities
  • Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
  • A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
  • Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Monday, 23 June 2025

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC642143

Please note: no third-party applications will be accepted.


About Gold Coast Hospital & Health Service

Southport, QLD, Australia

Gold Coast Hospital and Health Service

The Gold Coast Hospital and Health Service (HHS) is the principal provider of health services for the Gold Coast area. It is independently and locally controlled by a Board, which exercises significant powers in the management of service delivery.

The $1.76 billion Gold Coast University Hospital has been a significant investment in health infrastructure for the Gold Coast and is one of Queensland's largest clinical teaching and research facilities.

The Gold Coast HHS is moving towards a patient-focused appointment booking process to help reduce the number of patients failing to attend an outpatient appointment or procedure, reduce waiting lists and better identification of patients in need of an appointment.

The Consumer first project has made significant sustainable and innovative changes to enhance the quality of care for mental health patients. There is now a consistent and monitored approach to crisis management planning, supporting patients to manage crisis situations and potentially avoiding unnecessary presentations to the emergency department.

The Falls and Balance Clinic, in partnership with general practitioners, has reduced the rate of falls among high-risk older adults with a 92 per cent reduction in falls between the initial appointment and review, thereby reducing hospital and emergency department admissions.

Oral health waiting times for general dental assessment have been reduced by almost 50 per cent in less than 12 months.

Planning for the Southport Health Precinct is underway, with a range of outpatient and community based services expected to move into refurbished buildings in 2014.

Source: This is an extract from the company's own website

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