About the role

Reporting to the Senior Media and Policy Advisor, this role is responsible for developing and delivering high-quality communications and social media content that supports key Mayoral initiatives, and announcements. You will manage content across multiple platforms, coordinate public messaging, and contribute to a cohesive and strategic communications approach.
In this role, you will contribute significantly to the review and assessment of community engagement strategies and plans, working closely with the City’s Community Engagement Team to ensure they are effective and aligned with community needs.

For more information, including roles responsibilities and requirements, please view the position brief.

About you

You are an experienced communications and community engagement professional with a strong background in digital communications - ideally within a government, parliamentary, or ministerial environment. You excel at creating clear, compelling content across diverse formats, from social media and public reports to speeches and correspondence.

To succeed in this role, you will bring:

Demonstrated experience in community engagement, or a related field and or experience in social media management, communications, preferably in government (departmental, parliamentary or ministerial).

Demonstrated experience in supporting or delivering community engagement initiatives, including reviewing engagement plans and reporting outcomes.

A strong track record of delivering successful social media campaigns and impactful communications.

In-depth knowledge of social media platforms, analytics tools, and communication best practices.

Familiarity with AI tools and platforms to enhance content creation, social media management, Mayoral correspondence, public reporting, and campaign optimisation.

IAP2 certification or relevant training in stakeholder and community engagement.

Strong project management skills, with the ability to lead initiatives and meet deadlines in a dynamic environment.

A creative, solution-focused mindset with the ability to adapt to shifting priorities.

Outstanding written and verbal communication skills, with the ability to simplify complex information for a broad audience.

Proficiency in Microsoft Office Suite and other relevant digital tools, with the ability to support others in their use.

A high level of professionalism, discretion, and integrity, with a strong commitment to confidentiality.

A collaborative and respectful working style, with a dedication to excellence and ethical conduct.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.