About the role - Multi Venue Manager

Are you an experienced Venue Manager or Multi-Site Manager ready for your next career move? Or a culinary professional with a strong chef background seeking a fresh challenge? If so, we’d love you to apply for this exciting opportunity with us at Melbourne Airport!

As the Multi Venue Manager, you’ll oversee food and beverage operations across both existing and upcoming venues, including AFL Kitchen and Bar, Hudsons Coffee, and Gusto Pasta Bar. Your expertise will drive the successful implementation, development, and adherence to operational procedures, standards, and goals across these venues.

This role calls for a dynamic leader who excels in team management, innovation, and maintaining the highest standards of service and best practices in food and beverage. Your ability to build and sustain strong relationships with stakeholders will be key to your success.

Reporting to and working closely with the National Operational Manager, you’ll help align operational strategies with broader company objectives.

Your leadership will promote a culture of collaboration and continuous improvement, with a strong emphasis on customer satisfaction, team development, and delivering strong commercial outcomes.

Enjoy the flexibility of a rotating roster across weekdays, weekends, and occasional public holidays - no standard hospo hours here! We are committed to building rosters that support work-life balance!

Who we are

Emirates Leisure Retail Australia New Zealand (ELRANZ) operates over 30+ premium dining venues across major airports in Australia and New Zealand. As a dynamic subsidiary of the Dubai-based ELR/MMI group, who own and manage over 300 establishments globally and as part of the prestigious Emirates Group, ELRANZ continues to redefine airport dining with high-profile partnerships and innovative service delivery.

Key Responsibilities

Oversee and drive the successful implementation, development, and growth of end-to-end operations within the venues you oversee

Lead and develop a high-performing team, fostering a culture of excellence and accountability

Responsible for critical projects, including venue openings, operational improvements, marketing activations and operational procedures, recruitment, and standards, etc.

Strategically partner with key stakeholders and have robust supplier / contractor relationships

P&L accountability

Oversee, drive and maintain food safety and liquor compliance standards

Skills and Experience

Extensive experience in venue / multi site management within the hospitality industry

Exceptional leadership capabilities, with experience in team development and achieving operational excellence

Strategic thinker with a robust understanding of financial management and commercial drivers

Significant stakeholder management including suppliers, landlords and internal support office services

What We Offer

Supportive, collaborative, outcome focused working culture.

Rebate/Discounts on Emirates Airline flights and discounts with various group partners and venues

Access to our comprehensive Employee Health and Wellbeing Assistance Program

Career growth and development opportunities, supported by ongoing training

Attractive remuneration package with incentive bonus

Our Values

Teamwork: Our success is shared—achieved through the collective effort of our dedicated teams.

Service: We commit to excellence, striving to deliver outstanding guest experiences every time.

Integrity: Ethical, honest practices are at the core of our business, fostering a trustworthy and inclusive environment.

Quality: We pursue the highest standards in every aspect of our operations, from food safety to guest satisfaction.

Results: We recognise and build on our achievements, learning from every experience to drive continuous improvement.

Apply Now! If you are a driven leader passionate about delivering exceptional guest experiences and you excel at operational management, we would love to hear from you.

Emirates Leisure Retail is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: Successful applicants will be required to obtain an Aviation Security Identification Card involving a background and criminal history check.