Ganley Group is a passionate Melbourne hospitality group with a penchant for heritage buildings. Our mission is to create an unforgettable customer experience every time. To actively support the local community and provide a happy, positive and inclusive workplace for all our staff.

We have an eclectic group of 6 venues, each offering a very unique experience, whether you’re after the footy and a parma, live music, a locally brewed craft beer, or an intimate dinner date; we’ve got you covered.

We pride ourselves in offering unpretentious, high-quality food and drink sourced locally where possible, from some of the Victoria’s best producers.

We are now seeking an experienced Assistant Venue Manager for our venue The Carlton Club in the CBD; Melbourne’s favourite multi-level venue. We are looking for someone who is seeking a new challenge in their hospitality career and wants to grow with our company.

Go to https://www.thecarlton.com.au for more information on The Carlton, where there’s something on every night.

As the Assistant Venue Manager, you will be responsible for overseeing daily operations, staff management, customer service, inventory, and scheduling. You will work closely with the VenueManager to ensure the smooth running of the business and provide exceptional service to our customers.

What you will be doing:

Assisting the Venue Manager in managing the day-to-day operations of the venue

Overseeing the management of staff; sharing your knowledge through education and training as required

Maintaining a consistent atmosphere that is on brand with the venue

Ensuring the maintenance of our exceptional venue standards in relation to cleanliness and presentation

Managing inventory and ordering supplies as required

Assisting with scheduling staff and managing payroll

What we are looking for:

Hospitality management experience, ideally in a pub or nightclub setting

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Great customer service skills and the ability to resolve conflict and handle customer complaints effectively

Strong problem solving skills with the ability to think effectively on your feet

Flexibility in working hours, including evenings, weekends, and public holidays

What we offer you:

Attractive annual salary

The opportunity to elevate your career in managing a premium brand

30% off all food and beverages across all Ganley Group Hospitality venues

Support from Us:

Ganley Group's Head Office in St Kilda supports this role with Graphic Design, Bookkeeping, Marketing/Social Media Management, Accounts, Operations Management, Executive Chef and HR Advisory Services provided.

We thank all applicants for their interest, however only those shortlisted for an interview will be contacted.