CLIENT SUCCESS Team member

What’s on Offer:

Access to equity through the Group Employee Share Plan.

Lifestyle and balance-focused culture.

Leadership mentoring and support.

Big on training and development.

Head office is located on the Gold Coast.

Opportunity to work within a nationwide firm with plenty of room for career progression.

Very friendly & approachable directors and team leaders.

About Naked Accounting, our Group Simul Fortior & what we are looking for:

One thing we are not is boring! We have the best team culture and we are chasing superstars who want to love who they work for and with. We want team members who are searching for a flexible environment and looking for an opportunity to get in at ground zero and make a real difference! Naked Accounting does things differently. We are Lifestyle Accountants and Advisors and we want to find someone that also possesses a desire to foster connected relationships with our clients, be innovative, collaborative, results focused and have a growth mindset.

We pride ourselves in helping our clients to live the life they want. Our business clients are diverse and range in size and industry meaning you will be exposed to a variety of tasks as you progress through your role.

With the offer of an employee share plan we want someone who wants to be part of the bigger picture, a part of our journey and see where we can all take this.

The Person:

The Client Success Team sits at the heart of the business – setting the standard for exceptional client communication and supporting clients throughout their journey with us. This role is critical to helping our practice and wider group of businesses continue to evolve and grow.

We’re after a go-getter – someone who takes pride in getting things done and thrives in a fast-paced, collaborative environment.

You will demonstrate:

Experience in a similar role in administration.

Experience with Microsoft Office.

The ability to take initiative and drive results.

Excellent organisation and time management skills with the ability to work within set timeframes and meet deadlines.

Commitment to continuous improvement and ongoing professional development.

Positive contribution to the office culture.

Confidence and professionalism in all communications, written, and interpersonal skills.

Key responsibilities:

General administrative support and office operation duties.

Support the administration team.

Take responsibility for the management of document management system, both soft and hard copy information.

Managing ASIC secretarial services and CAS integrity.

Managing ATO lodgement lists together with Compliance Manager.

Ensuring correspondence with the ATO and ASIC is efficient and timely.

Ensuring the client database is always kept up to date and safe.

Involvement in client onboarding and offboarding

Enhancing the systems and processes in the department

Other administrative duties, as required.

Salary negotiable based on experience.