SMAART Recruitment is currently seeking an experienced and dedicated Venue/Cafe Manager for on of Richmond best brunch spots.

Cherished by locals for its outstanding specialty coffee, delicious seasonal menus, and its warm, community-focused atmosphere. They truly pride themselves on consistent quality, exceptional service, and cultivating a welcoming space for every customer.

As Manager, you'll be instrumental in ensuring an exceptional customer experience, leading a high-performing team, and overseeing the smooth day-to-day operations of the cafe.

This is a hands-on leadership position, perfectly suited for someone who thrives on being actively involved on the floor, mentoring staff, and setting a high standard for service. You'll lead both the front-of-house and back-of-house teams, guiding them to achieve excellence daily.

We're looking for someone who brings:

• 3+ years of experience in a managerial capacity within a cafe, restaurant, or similar hospitality venue.
• Strong barista skills and in-depth knowledge of specialty coffee.
• A natural leader with outstanding communication and interpersonal abilities.
• Exceptional organizational skills, a keen eye for detail, and a strong focus on customer satisfaction.
• Demonstrated experience with ordering systems, efficient staff rostering, and basic financial management.
• The flexibility to work weekends and the ability to lead effectively from the front.

What is on offer:

• $80,000 - $90,000 + Super + Bonus/Incentive
• A respectful and supportive team culture where your contributions are genuinely valued.
• Opportunities for creative input into the venue's direction and service style.
• Stable hours and a true work/life balance, with no night work required.
• Comprehensive backing and support to ensure your success in every aspect of the role.

If you are a passionate and experienced leader ready to bring your energy and love for great coffee and food to a cafe that deeply values both its people and its customers, this is the role to apply for!

For more information or a confidential discussion please contact Will McPhee at SMAART Recruitment on 03 8637 4411.