Looking to take the next step in your fundraising career? Passionate about donor journeys, campaign delivery and creating meaningful impact? Join a purpose-driven team making a real difference to country kids.

At Royal Far West, we believe that where a child lives shouldn’t determine the quality of care they receive. We support children in rural and remote communities across Australia who need developmental, behavioural, and mental health services they can’t access locally.

Based at our stunning beachside offices in Manly, our small but mighty fundraising team is expanding – and we’re looking for an enthusiastic Acquisition Coordinator to help grow our individual donor base and build long-term support for our life-changing work.

About the Role

Reporting to the Individual Giving Manager, the Acquisition Coordinator will play a key role in delivering multichannel campaigns that attract new regular and one-off donors. From face-to-face and telemarketing to digital, direct mail and Giving Day events, you’ll help plan, coordinate and optimise campaigns that connect with new supporters and bring our mission to life.

You’ll work closely with external suppliers and internal stakeholders, managing campaign logistics, tracking KPIs, preparing data briefs, and supporting donor onboarding journeys. You’ll also help ensure that new donors feel welcomed, valued and inspired to stay connected.

This is a fantastic opportunity for an early-career fundraiser or marketer with campaign coordination experience who’s ready to step into a hands-on role with purpose, autonomy and variety.

What You’ll Do
• Coordinate the day-to-day delivery of donor acquisition campaigns across F2F, telemarketing, direct mail and digital
• Manage supplier relationships, oversee timelines, and track performance metrics
• Brief and review creative assets for donor-facing communications
• Collaborate on donor onboarding journeys and new supporter welcome experiences
• Assist with Giving Day planning and execution
• Work with data and digital teams to monitor conversion pipelines and optimise donation forms
• Support early retention efforts for new regular givers (first 12 months)

What You’ll Bring
• 1–3 years’ experience in fundraising, regular giving, direct marketing, donor care or campaign coordination
• Excellent communication, time management and problem-solving skills
• A proactive, can-do attitude and love for working in a collaborative environment
• A strong attention to detail and an interest in data-driven decision making
• A genuine desire to use your skills to make a difference for children and families

Why Work With Us?
• Hybrid work model – split your week between home and our beautiful office overlooking Manly Beach
• Generous salary packaging – increase your take-home pay
• Additional leave benefits – including 5 mental health days, study leave and additional paid Christmas leave
• Supportive, inclusive, and family-friendly culture
• An opportunity to develop your career while supporting a vital cause

YOUR SKILLS AND EXPERIENCE ARE

• Min 2 years’ experience in a similar role within the charity a charity fundraising team
• Familiarity with Regular Giving sand Single/Cash GivingIG acquisition methods
• Ability to think creatively to diversify Individual Giving Acquisition channels
• Bubbly, outgoing and confident personality with a positive approach to problem solving
• High level of communication and relationship skills
• Keen eye for detail and accuracy, coupled with strong administrative skills.
• Strong organisational and time management skills
• Ability to work in a team and autonomously
• Experience using Salesforce, Raisers Edge or similar CRM
• Competent user of MS Office and Email Marketing Software

OUR CULTURE:

Royal Far West is a rewarding, inspiring, diverse and purpose driven workplace which aims to elevate and harness our people power to support the health and wellbeing of country children for generations to come.

Our core values of Care, Connection, Passion, and Impact are integral to the organisation. Respecting and upholding these values enables us to maintain a positive, innovative and highly collaborative workplace culture.

BENEFITS OFFERED

Royal Far West has been recognised as one of Australia and New Zealand’s Best Places to Work in the prestigious annual list, published by The Australian Financial Review and Boss Magazine. Our extensive benefits offered, include:

• Structured induction program
• Meaningful work where you are making a positive difference. You will be supporting children’s mental health, their wellbeing and helping them to build resilience.
• Career and professional development opportunities: All team members are supported to become accredited facilitators of the Tuning in to Kids, parent group program and the Seasons for Growth children’s group program. There are great opportunities to learn best practice, we offer an Impactful Leadership Program to emerging leaders, interactive workshops offered to develop your work skills as well as online mandatory training.
• Attractive remuneration: base salary + 11.5% superannuation
• Salary Packaging – up to $15,900 of your general living expenses can be offered tax free + meals and entertainment up to $2,650 pa tax free. See details at https://www.salary.com.au
• Work/Life Balance – work from our beautiful location at Manly Beach or work from home. A laptop provided to work remotely and we offer a purchase leave scheme.
• Recognition & Reward – Length of service awards and recognition awards aligned to our values.
• Positive Culture – We are an inclusive organisation welcoming people from all walks of life!
• Beautiful location at Manly beach: easy access by bus, ferry and parking options. We are based in an architecturally designed building, purposely built to deliver our services. We have showers and towels available for your use so going for a swim before or after work is possible.
• CARE Days - up to 5 days off to look after individuals’ health and wellbeing, on top of Annual and Personal Leave, with the intention to provide employees with an opportunity to take regular breaks throughout the year.
• Benefits Program with discounts available on many high street purchases across Australia and access to novated car leasing.
• Pandemic Leave - 7 days paid leave, per calendar year to employees that have been impacted by either a disaster or pandemic which effects their ability to attend work.
• Gifted Leave - gifting leave of up to 3 working days over the Christmas and New year holiday period.
• Paid Parental Leave – 14 weeks full leave pay for the primary care giver and 4 weeks full leave for the non-primary care giver. Access to paid lactation breaks and lactation facilities.

HOW TO APPLY

If you like to take the first step in developing your career in a purpose led organisation, please submit your CV and cover letter, addressing the essential criteria, by clicking on the “Apply” button.

For further information please contact Laura Brewster - Individual Giving Manager on [email protected] or 02 8622 6820. A position description is available on the Royal Far West website https://www.royalfarwest.org.au/current-vacancies/

Candidates will be reviewed as they are submitted so, please don’t delay in submitting your application.

Royal far West is privileged to work with First Nations communities and families. We are committed to the process of reconciliation and we value and respect the diversity of our employees.

Royal Far West does not discriminate based on race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, or based on an individual's status in any group or class protected by applicable law.

Royal Far West encourages applications from minorities and all other qualified applicants.

Only those applicants who have the right to work and are currently residing in Australia can be considered.

As a child safe organisation, all employees at Royal Far West are required to provide a NSW Working with Children Check and vaccination record against Covid-19.