Rycare Australia is a registered NDIS provider based in Victoria, committed to delivering compassionate and professional home-based support services. Our diverse team of experienced support workers ensures culturally sensitive care, tailored to each participant’s needs. We strive to empower individuals with greater independence, improved daily living, and meaningful choice and control in achieving their NDIS goals.

Position Summary

Rycare Australia is seeking an experienced and highly organized full-time Office Manager to join our leadership team. Reporting directly to the COO, this key role will oversee and coordinate the administrative and operational functions across both divisions of Rycare. The successful candidate will play a central role in ensuring smooth office operations and supporting the organization’s overall efficiency and effectiveness.

Key Responsibilities

Manage day-to-day administrative operations to support the overall functioning of the organization.

Provide administrative support to the COO, CEO, and leadership team in organizing, prioritizing, and coordinating tasks and activities.

Supervise administrative staff to ensure smooth and efficient office operations.

Maintain and organize all office documentation, including participant records, reports, and internal communications.

Implement and uphold office policies and procedures to ensure operational efficiency, compliance with NDIS standards, and adherence to regulatory requirements.

Manage office supplies and inventory, ensuring the availability and functionality of office equipment.

Liaise with senior management and external professionals to support and coordinate business operations.

Ensure all administrative practices comply with government regulations, NDIS standards, and internal policies.

Skills & Qualifications

Diploma or higher qualification in a relevant field and/or equivalent experience in social work, disability services, or similar sectors.

Minimum 3 years’ proven experience in office management or administrative coordination.

Strong organizational and multitasking skills with keen attention to detail.

Excellent interpersonal and written communication skills.

Ability to work independently and manage competing priorities effectively.

Multilingual skills or experience in the disability/community services sector will be highly regarded.