Contact Centre Operator

• $34.59 per hour + super
• Initial 6 month contract
• Full time - 35 hours per week
• Rotating roster (Mon - Sun, 6am - 10pm)

We are looking for an experienced Customer Service Representative to join a NSW government client based in Newcastle on a 6 month contract.

About the Role

• Delivering outstanding customer service through clear communication and attention to detail.
• Utilising intermediate computer skills across various operating systems.
• Collaborate with team members and other departments to resolve complex issues and improve the customer journey.
• A strong understanding of confidential information handling, adhering to organizational and legal standards.

Skills & Experience

• 2+ years of Customer Service experience
• Strong organisational skills and attention to detail.
• Intermediate computer skills - proficient in Microsoft Office
• Excellent written and verbal communication skills.

How to Apply

Click APPLY if you are interested!

Please note: Only shortlisted applicants will be contacted.