Family Support Workers (Mulitple)

Shelter Housing Action Cairns
Cairns, QLD
A$43.08-$46.35 p/h
Community Services & Development → Housing & Homelessness Services
Full-time
Hybrid

Posted 2 days ago


Fixed Term Contracts

Full Time to 30 June 2026

Aboriginal and Torres Strait Islander people are encouraged to apply

SHAC offers a competitive remuneration package which includes salary sacrificing and flexible working conditions.

SHAC’s mission is to support families and individuals who are homeless or at risk of homelessness on their path to a secure future. We do this by providing temporary accommodation with support, mobile support services and financial inclusion services to assist people to move to secure housing and achieve long term financial security.

SHAC is seeking up to three Family Support Workers to join our Family Support Team.

Career Opportunity

We are seeking a person with experience or qualifications in human services to assist us to support families who are homeless or at risk of homelessness to achieve secure housing outcomes.

We are offering a fixed term, full time contract to 30 June 2026.

Job Responsibilities

The position’s responsibilities include:

Completing intake assessments

Providing culturally sensitive case management support to families residing in SHAC accommodation, short term motels or elsewhere

Negotiating assisted referrals and facilitating client access to housing and other services as part of the case management services provided

Maintaining accurate client records and recording client data as required

Key Selection Criteria

• Qualifications in human services or significant relevant experience

• Well developed culturally sensitive case management skills

• Ability to work collaboratively within the organisation and with external partners

• Ability to work within a social justice framework

Positions at SHAC are subject to the successful candidate being able to obtain a Working with Children card (Blue Card) and the maintenance of a current Qld Driver’s License.

How to Apply

Please send the following:

1. A letter of no more than 2 pages explaining your suitability for the role.

2. Your Curriculum Vitae describing your work history, qualifications and skills relevant to this position.

3. Names and contact details of two referees.

You should submit your application as soon as possible. We intend to appoint as soon as we find the right candidates.

For further information email [email protected]


About Shelter Housing Action Cairns

Cairns, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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