Reports to: Manager, Sunshine Coast; Coordinator, KEIHS

Location: Caloundra

Employment Type: Full-Time (76h 00m per fortnight) Fixed-Term (until 30 June 2026)

Award: Social, Community, Home Care and Disability Services Award

Classification Level: 4 ($44.37 to $47.74/hr)

All applicants interested in applying for this position must follow the Application Process, instructions for which can be found at the bottom of this advertisement. Applicants who fail to follow this process will NOT be considered.

ABOUT US

Kyabra Community Association Inc. is a community-based organisation committed to strengthening individual, family and community life. Establish in 1976 as a Sunnybank Family Support, Kyabra continues to provide support and training to thousands of individuals, families and community groups on the south side of Brisbane and the Sunshine Coast. To learn more, visit our website (https://kyabra.org).

THE ROLE

The Case Worker, KEIHS (Keys to Early Intervention Homelessness Service) will ensure that the most appropriate and effective early intervention services are provided to people who are at risk of homelessness within the communities where KEIHS is co-located with host agencies. This will be facilitated by providing casework support to a range of individuals and families to support aspirations, growth and change within a strengths-based approach.

This may include support and advocacy through the systems which significantly impact on individual and family lives such as domestic violence, child protection, income support, housing/homelessness, mental health and healthcare, disability, education and legal, parenting and early years.

The position involves both centre-based and outreach functions involving coordinated work with a range of agency, community and staff resources.

Hours of Work

The successful candidate is expected to work 76h 00m per fortnight.

REQUIREMENTS

A bachelor’s degree in Social Work/Human Services or similar.

Demonstrated knowledge of, and experience working in, case management in the community service sector, including the use of client management systems (e.g. QHIP), as well as experience in the following areas: needs assessment, domestic and family violence, housing/homelessness, disability, mental health, individual/family support.

Understanding of the Residential Tenancies Act.

Cultural competency, including a demonstrated understanding of, and experience with, working with people from CALD backgrounds.

Understanding of, and commitment to, the principles of social justice, as well as a demonstrated capacity to work with community members using a strengths-based approach.

Strong communication, interpersonal and organisational skills, including an ability to work autonomously or as part of a team, and adapt to various circumstances as necessary to support community members.

Intermediate computer literacy skills, including familiarity with Microsoft 365 Office Suite.

A valid open driver’s license.

A valid Blue Card (Working with Children Check) or eligibility to attain one as well as a willingness to partake in any other required police/history checks as required by the organisation.

Desirable

Knowledge of broader referral networks, or the ability to rapidly acquire them.

APPLICATION PROCESS

Submit your application through BambooHR, accessible via the position listing on our Careers page (https://kyabra.org/careers-jobs/).

Your application must include:

A cover letter detailing why you want to work for Kyabra and how your experience/skills are relevant to this position.

Current resume/CV.

Reponses to all selection criteria questions.

Applicants who do not include ALL of the above with their application will be not considered. Only shortlisted candidates will be contacted. Applications submitted through SEEK or via email will NOT be considered.

A full position description can be accessed here: https://kyabra.org/wp-content/uploads/2025/05/PD_Case-Worker-KEIHS.pdf.

Should you have any questions or require assistance, contact our Human Resources Coordinator on (07) 3373 9499 or [email protected].

Applications close 9:00 am Monday, 2 June 2025.