About us!

Able Living has been a trusted name in the assistive technology sector for over 30 years, supplying a wide range of products from daily living aids to complex rehabilitation aids. We pride ourselves on enhancing the lives of our customers through innovative solutions and exceptional service.

About the role!

This is a full-time Showroom / Customer Service position role based in our Mont Albert Store! You will play a key part in supporting our customer service team on our daily core operations in the Mont Albert Showroom. The key goal of the role is to help our customers to find the best possible solution for their equipment needs!

What you'll be doing

Guide customers, and healthcare professionals through our extensive range of products and services.

Assist customers with product inquires and equipment trials in the showroom.

Create and process customer quotes and orders / inquiries through the different contact channels (Phone, emails and in-store).

Ensure that the showroom, equipment range and overall experience is up to our customers expectations!

What we're looking for

Strong communication and interpersonal skills, with the ability to solve customer inquiries on an empathetic manner

Second language is greatly advantageous as we serve the Vietnamese, Chinese, Greek and many other communities on a regular basis.

Strong computer literacy with experience in data entry and management systems. (Experience with software such as Salesforce, Odoo, or similar software will be very advantageous!

A positive, friendly and professional attitude

Eager to grow and learn!

Advantageous but not a deal breaker:

Previous experience in a sales or customer service (Knowledge or experience with the NDIS, HomeCare Packages)

Retail experience in showrooms in other industries

Product Knowledge in the assistive technology industry (Wheelchairs, Power Wheelchairs, Scooters, Recliners, Electric Beds etc).

What we offer

At Able Living Group, we are committed to supporting our employees' growth and development. You will have access to ongoing product training and opportunities to progress your career within our organization. We also offer a range of benefits, including:

- Competitive salary and annual performance reviews
- Comprehensive and structured training
- Collaborative and supportive team environment
- We are growing! And we know you would like to grow as well!

How to Apply: If you are passionate about making a difference and want to be part of a dynamic team, we would love to hear from you, so feel free to apply through Seek, and we will review your application as soon as possible!