The Stroke Foundation is a national not-for-profit organisation that works with stroke survivors, carers, health professionals, government, and the public to reduce the impact of stroke on the Australian community. Our mission is to Prevent Stroke, Save Lives, Enhance Recovery.

Purpose of the program

The Digital program ensure that our digital platforms are not only operational and up to date, but engaging, accessible, and aligned with our broader strategic objectives. Our digital platforms are often the first point of contact for people affected by stroke and the broader stroke community—and must deliver clear information, support, and opportunities for engagement

Purpose of the role

This role is a key enabler of our external digital connection as well as servicing internal divisions with digital initiatives and guidance. The function is integral in supporting the Stroke Foundations Digital business plan and works closely with colleagues across Corporate services, Stroke Programs, Research and innovation (SPRI), Fundraising and Development , Public affairs and media. ​

The Digital Coordinator will focus on maintaining digital platforms, assisting in digital projects, and providing support to ensure a seamless and engaging online experience for all users both internal and external. It will also be key in ensuring governance activities are followed through including chairing digital working groups and ensuring our ticketing process is used to keep track of digital activities.

The Digital Coordinator will balance day-to-day problem solving and operational tasks with opportunities to improve and innovate our digital platforms. ​

Key Responsibilities

• Coordinate with internal teams and agencies to maintain user-friendly and high-performing websites.
• Produce detailed project plans for digital projects, with milestones, key performance indicators and evaluation measures to guide it.
• Conduct the running of digital working groups with key internal stakeholders to identify new work, progress of digital activities and updates.
• Build relationships with consumers and other key external stakeholders and build processes to facilitate their ongoing engagement.
• Work across and drive stages of the digital project lifecycle – from ux/design, prototyping/testing, build/implementation, and go live.
• Ability to identify, assess and recommend the best technical and customer orientated solutions to meet stakeholder requirements

Your background, skills, and experience

• Relevant tertiary qualifications in information and web technologies, design, communications, business or related area.
• Strong skills in Web design and development, user testing, website management and the technologies used in online development.
• Experience in the health, community services, or not-for-profit sectors is advantageous
• Ability to research digital solutions and create briefs.
• Proven experience in project planning, delivery, promotion, reporting and evaluation.
• Ability to manage project issues as they arise and escalate where appropriate
• A design thinker who takes a customer-centric approach when developing and delivering projects
• Co-design and user testing experience
• Working with content management systems.
• Working with web analytics tools and an understanding of web best practice principles.

What's on offer?

A flexible, innovative, and dynamic organisation with engaged knowledgeable staff and volunteers with the added benefits of competitive remuneration and salary packaging.

This is a fantastic opportunity to work with one of Australia’s leading not-for profit organisations that has a positive influence on the lives of thousands of Australians each year. If you are passionate about making an impact and want to be part of an organisation that is making a real difference in people’s lives, please forward your resume with a covering letter.

The Stroke Foundation embraces cultural diversity and strongly encourages suitably qualified people from all cultural backgrounds to apply.

Stroke Foundation is a bi-partisan organisation that delivers advocacy activities in line with the Australian Charities and Not-for-profits Commission (ACNC) guidelines. https://www.acnc.gov.au/