Administrative Assistant (Consular officer) vacancy post

The Consulate General of Malta in Sydney has a vacant position for an Administrative Assistant (Consular officer).

This is a customer-facing role which includes back-end processing. The successful candidate would be entrusted to carry out general clerical and administrative duties in a busy working environment. Experience in customer care and relevant office administration qualifications are highly regarded.

The successful applicant will be responsible for general administrative duties and consular activities. The duties will include the following but not limited to:

Responding to consular enquires from members of the public, including counter, telephone and written enquiries;

Checking and processing of passport and citizenship applications and life certificate registration processes;

Checking and processing of visa application process;

Assessing eligibility of applicants and requesting supporting documents;

Interviewing applicants face to face or over the telephone;

Maintain consular databases, including financials;

Any other related duties as assigned by the Consul General and the High Commissioner.

To be considered suitable for the post, the applicant must possess the following:

A clean national police certificate;

Post-secondary education level;

Be punctual, reliable and trustworthy;

A high level of interpersonal skills;

Ability to prioritise tasks and manage workload;

Excellent verbal and written communication skills in English;

A good knowledge of computers especially Microsoft Office applications;

Prior experience working in a consular or similar professional front line customer service will be considered an asset;

Knowledge and good conversation skills in the Maltese language, alongside English, would also be considered an asset.

Interested applicants must send a covering letter together with their resume to [email protected] by not later than noon of 18 June 2025